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 Post subject: Re: Delivery Delay
PostPosted: Sat May 01, 2021 9:18 am 
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Site Rank - Deck Hand

Joined: Sat Mar 20, 2021 6:21 am
Posts: 5
Update: I did receive my new Passport. It was ordered January 2, 2021. Picked up on April 2, 2021. 12.0 bay sand color. I have started to add accessories that are available and seem to be well stocked at my dealer. Good luck to all that are waiting on their orders. I may just have to put my order in now for a kayak upgrade for next season 8) .


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 Post subject: Re: Delivery Delay
PostPosted: Thu May 06, 2021 9:35 pm 
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Site Rank - Deck Hand

Joined: Thu May 06, 2021 9:27 pm
Posts: 1
Quick question for Matt: I ordered a TI Spinnaker through the dealer weeks ago, but the dealer can't tell me anything else then Factory delay. Any idea what the delays are for these kind of items. Sorry to bother you on a public forum, but we're just looking forward to using our spinnaker when we go sailing around Vancouver Island :-)
Cheers
Steven


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 Post subject: Re: Delivery Delay
PostPosted: Fri May 07, 2021 12:44 pm 
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Joined: Tue May 27, 2003 12:44 pm
Posts: 15026
Location: Oceanside, California
The spinnakers are the big hold-up. Seems suppliers all over the World have the same issues. The AI version says May, so assume the TI will also be this month.

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Matt Miller
Former - Director of Parts and Accessory Sales
Warranty and Technical Support
Hobie Cat USA
(Retired 11/7/2022)


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 Post subject: Re: Delivery Delay
PostPosted: Sat May 08, 2021 1:24 pm 
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Joined: Sun Apr 18, 2021 2:34 pm
Posts: 2
please any update about the seats? thank you


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 Post subject: Re: Delivery Delay
PostPosted: Sat May 08, 2021 1:34 pm 
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Joined: Tue May 27, 2003 12:44 pm
Posts: 15026
Location: Oceanside, California
Both Compass and Outback CTW seats have been shipping. about 240 CTW and a bunch of the Compass seats were delivered for shipping to dealers this week.

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Matt Miller
Former - Director of Parts and Accessory Sales
Warranty and Technical Support
Hobie Cat USA
(Retired 11/7/2022)


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 Post subject: Re: Delivery Delay
PostPosted: Wed Jun 16, 2021 12:29 pm 
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Site Rank - Deck Hand

Joined: Wed Jun 16, 2021 12:22 pm
Posts: 3
I placed an order for a Mirage Tandem Island on April 7. The dealer expected it to ship from Hobie by June 15, but it hasn't.
Do you have an estimate when TI's will ship?
Thanks!


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 Post subject: Re: Delivery Delay
PostPosted: Fri Jul 16, 2021 1:23 pm 
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Site Rank - Deck Hand

Joined: Fri Jul 16, 2021 1:20 pm
Posts: 2
The hull for my PA14 arrived a month ago, and it has been sitting in my garage since. But still waiting on seat, mirage drive, accessories. Any ideas when those will ship?


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 Post subject: Re: Delivery Delay
PostPosted: Fri Jul 16, 2021 4:25 pm 
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Joined: Tue May 27, 2003 12:44 pm
Posts: 15026
Location: Oceanside, California
180 or 360

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Matt Miller
Former - Director of Parts and Accessory Sales
Warranty and Technical Support
Hobie Cat USA
(Retired 11/7/2022)


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 Post subject: Re: Delivery Delay
PostPosted: Fri Jul 16, 2021 9:21 pm 
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Joined: Wed Jun 16, 2021 12:22 pm
Posts: 3
I placed an order for a Mirage Tandem Island on April 7. The dealer expected it to ship from Hobie by June 15, but it hasn't.
Do you have an estimate when TI's will ship?
Thanks!


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 Post subject: Re: Delivery Delay
PostPosted: Sat Jul 17, 2021 2:25 pm 
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Joined: Fri Jul 16, 2021 1:20 pm
Posts: 2
Hi Matt, it is a 180. Thanks!


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 Post subject: Re: Delivery Delay
PostPosted: Sat Aug 07, 2021 6:24 pm 
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Site Rank - Deck Hand

Joined: Sat Aug 07, 2021 6:19 pm
Posts: 1
Bump, I'm also in a PA12 waiting on seat and 180 drive. Moss Landing Ca. from Kayak Connection
Good folks out here.

Thank you in advance Matt!
I know things are gummy out there. I know you don't have shipping info.


Hull delivered June 30th 2021


Mario


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 Post subject: Re: Delivery Delay
PostPosted: Mon Aug 09, 2021 5:04 pm 
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Joined: Tue May 27, 2003 12:44 pm
Posts: 15026
Location: Oceanside, California
Check with your dealer. Nothing on order for the dealer in Moss Landing. I can see we shipped some orders in July to them.

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Matt Miller
Former - Director of Parts and Accessory Sales
Warranty and Technical Support
Hobie Cat USA
(Retired 11/7/2022)


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 Post subject: Re: Delivery Delay
PostPosted: Fri Sep 10, 2021 10:13 pm 
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Joined: Fri Sep 10, 2021 10:08 pm
Posts: 3
I see there hasn't been a post on this thread in a month, does that mean delays are all caught up? I put in a deposit June 1st for a Passport 12 that supposedly was already on order for July. The dealer said they've been getting "random" shipments and the kayak isn't in yet. I got the kayak as a bucket list for my dog with cancer and at this rate she'll be dead before I get it. I know this is all new, but dealer communication really sucks. After a year you'd think they'd be better at it.

Still waiting.


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 Post subject: Re: Delivery Delay
PostPosted: Sun Sep 12, 2021 6:36 am 
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Joined: Wed Jun 16, 2021 12:22 pm
Posts: 3
No, I just received an email that my April 7th order for a Tandem Island has been cancelled.


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 Post subject: Re: Delivery Delay
PostPosted: Tue Sep 14, 2021 10:23 am 
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Joined: Tue May 27, 2003 12:44 pm
Posts: 15026
Location: Oceanside, California
Delays are continuing into next year I am sure. We have inbound containers that have either been stuck at sea or are off loaded in port and not delivered here for many weeks. That is molded passports and Lynx plus raw materials... Parts and accessories. This is a logistical nightmare that is not getting much better. Especially with the holiday season coming. Demand is high and the system is broken. Ughhh.

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Matt Miller
Former - Director of Parts and Accessory Sales
Warranty and Technical Support
Hobie Cat USA
(Retired 11/7/2022)


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