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| Happy new member with a new Hobie story http://www.hobie.com/au/en/forums/viewtopic.php?f=11&t=10553 |
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| Author: | Superwave [ Wed Aug 27, 2008 9:55 pm ] |
| Post subject: | Happy new member with a new Hobie story |
I bought a used Mirage Outback about 2 years ago and have loved the boat. It was in rough but decent shape when I got it. I used it at least once a week in Oceanside Harbor. The boat is a '05. I had been noticing an increasing amount of leakage in the hull and upon inspection (and research on this forum) I began to suspect the forward part of the drivewell seat (where the forward drive support sits). I did a leak test and found a crack in the drivewell. I took the boat into the local dealer Nathan of OEX in Oceanside. He inspects the area around the inside of the drivewell and realizes that it had a leaking repair apparently done by previous owner (or their dealer). He took pictures and contacted Hobie for a warranty claim. I was not counting on much since I was not the original owner. Within two days Nathan called and said he had a brand new hull waiting for me. I raced up to his shop before he had a chance to change his mind. The new hull was still in bubble wrap when I got there. Nathan showed me all the new features compared to my old boat. Stow away rudder, new hatches, etc. I miss my old boat but, needless to say, I am super happy with the way this was resolved. I have a brand new boat and great feeling of customer support from Hobie and OEX (and I have never even bought anything there...but I promise I will now). My first surfboard was a Hobie in '66. I had Hobie skateboards as a kid. I sailed HobieHawk RC gliders as a teenager. I've sailed Hobie 14 and 16 cats. I still ride a Hobie surfboard (Phil Edwards Model) and I'm now going on my second Hobie Kayak. Very satisfied Hobie rider for life, Ben Redman |
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| Author: | tomatocity [ Wed Sep 03, 2008 10:55 pm ] |
| Post subject: | |
Kudos to Nathan, OEX Oceanside, and Hobie. Is the new hull an '08 or '09? Either way you did good as well as Nathan, OEX Oceanside, and Hobie. |
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| Author: | Superwave [ Thu Sep 04, 2008 8:20 am ] |
| Post subject: | |
Yes, the new hull is an '09. At first, I missed my old boat. It was like a comfortable old pair of shoes (that I had to drain water out of each time I wore them). I got over that quickly. Now, I'm really enjoying the new boat and very happy with the support from OEX and Hobie. Thanks again! |
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