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| Crack in Hobie Kayak Outback Drive Well http://www.hobie.com/au/en/forums/viewtopic.php?f=11&t=25214 |
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| Author: | RickM46 [ Wed May 26, 2010 9:20 am ] |
| Post subject: | Crack in Hobie Kayak Outback Drive Well |
Hello Folks, I bought by Outback new in July of 2009 from a local dealer. I have just discovered a crack in my drive well where the rear nose of the drive unit fits into a slot in the hull. I can see the crack viewing forward from the inside from the middle hatch. It is vertical and about 1 inch long. Last year the boat was bone dry; this year it began leaking and that's when I discovered the crack. I use the boat on an inland lake and it has not seen much stress or hard use. Since it is a 2009, I think Hobie still has a problem in this area of the drive well. Other than that, the boat is excellent and great to relax in! I would include a photo but have not been successful in inserting it into this post. Any advice on what my next steps are? |
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| Author: | mmiller [ Wed May 26, 2010 10:08 am ] |
| Post subject: | Re: Crack in Hobie Kayak Outback Drive Well |
Advise? Contact your dealer and have them get our warranty depertment some information / photos. It is possible a crack in the rear of the well may be due to improper installation of the drive, but we can still help with repair or replacement depending on the issue. |
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| Author: | RickM46 [ Wed May 26, 2010 10:29 am ] |
| Post subject: | Re: Crack in Hobie Kayak Outback Drive Well |
Thanks Matt! I just took a look at the hull under the rear slot in the drive well and I can see another crack (barely visible but can be felt) in that area. How can I post a .jpg picture for you to see? |
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| Author: | mmiller [ Wed May 26, 2010 10:43 am ] |
| Post subject: | Re: Crack in Hobie Kayak Outback Drive Well |
No need to post... just work through your dealer. If you really want to share, we have an image posting FAQ: http://www.hobiecat.com/community/viewtopic.php?f=21&t=12574 Cracks in the rear of a well are weird. There is no load there. |
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| Author: | RickM46 [ Wed May 26, 2010 12:05 pm ] |
| Post subject: | Re: Crack in Hobie Kayak Outback Drive Well |
Thanks Matt, I will take your advice and contact my dealer. The location of the cracks surprises me too. I am no power peddler and usually cruise along at 3 to 3.5 on the Kayak speedometer. My cruises usually last about 2 hours. However, I am grateful for this forum and the load of info on it! I have emailed my dealer here in Angola, Indiana and will see if I get a response; in any case, they are only 10 miles away. I will keep you up on my progress. Thanks for your help, Rick Magalotti |
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| Author: | blenny [ Wed May 26, 2010 10:43 pm ] |
| Post subject: | Re: Crack in Hobie Kayak Outback Drive Well |
I had a similar situation on my 2009 demo Oasis that I bought in Feb '10 from a local dealer. Thanks a lot to the dealer and Hobie, I got a hull replacement within one week after I contacted my dealer. What an excellent customer service. Since mine was a demo, I could not know how it was treated previously, but I was always careful about inserting the driver into the well for the 5 trips that I made on that boat. I noticed there was worn on the rear bottom of the well where the driver sit. In my last trip with that boat, within about one hour, I had about 30-40 gallons of water in it. I was surprised to find there were 2-3 hairline cracks on that small area after I looked inside from the rear hatch. As Miller mentioned, there supposedly had no stress on the rear side of the well, I had no clue how that happened. I hope this is not some sort of design issue, but I'll certainly watch closely with my new boat. |
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| Author: | RickM46 [ Thu May 27, 2010 1:44 pm ] |
| Post subject: | Re: Crack in Hobie Kayak Outback Drive Well |
Thanks for the comments Blenny! At the rear of the well is where my stress cracks are also. I will be talking to the dealer tomorrow to see what happens next. |
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| Author: | RickM46 [ Tue Jun 15, 2010 7:24 pm ] |
| Post subject: | Re: Crack in Hobie Kayak Outback Drive Well |
Matt and other Kayak folks, Hobie and Cyndi at my dealership rock!! Cyndi sent a warranty claim to Hobie on June 2 and my new Hobie showed up today sans seat, paddles, and drive unit. I merely transferred my old ones to the new boat. All other hardware was there. I went to the dealership and picked up the boat still in its original shipping envelope. The protective envelope is quite substantial - no scratches on the entire hull. All I had to do was email photos of the crack to Cyndi and she took it from there. You can't beat that kind of product support!! RickM46 |
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