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MD 180 Reverse handle Replacement? http://www.hobie.com/au/en/forums/viewtopic.php?f=11&t=60212 |
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Author: | whitewater [ Sun Apr 02, 2017 5:37 am ] |
Post subject: | MD 180 Reverse handle Replacement? |
First off, my 2017 Oasis is about 2 months old. Yesterday I took it out. I pulled on the reverse handle and it broke off in my hand leaving what looks like a threaded end in the housing. Is this under warranty? And How do I fix it? Are the new handle parts available? ![]() |
Author: | HStrech [ Mon Apr 03, 2017 9:25 am ] |
Post subject: | Re: MD 180 Reverse handle Replacement? |
Have your dealer file a claim with our warranty department and warranty will be able to take care of you. They'll send a new lever, tendon and sticker so you don't have to worry about removing the threaded piece that broke off. |
Author: | whitewater [ Mon Apr 03, 2017 3:45 pm ] |
Post subject: | Re: MD 180 Reverse handle Replacement? |
That was my next question. Does it come with a new lever. Sounds like a common problem. |
Author: | mmiller [ Mon Apr 03, 2017 3:57 pm ] |
Post subject: | Re: MD 180 Reverse handle Replacement? |
Quote: Sounds like a common problem. Growing pains. We have had a few production problems, so yes... more failures than we would like. They have redesigned to have a larger diameter thread which should stop it from happening. |
Author: | whitewater [ Wed Apr 05, 2017 2:45 pm ] |
Post subject: | Re: MD 180 Reverse handle Replacement? |
and the split fins??? |
Author: | mmiller [ Wed Apr 05, 2017 3:17 pm ] |
Post subject: | Re: MD 180 Reverse handle Replacement? |
Split fins would be a molding problem. Likely the core shifted and made one side thinner. Yes, covered by warranty for sure. |
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