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| warranty question http://www.hobie.com/au/en/forums/viewtopic.php?f=47&t=13348 |
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| Author: | snaylor [ Thu Jul 30, 2009 2:00 pm ] |
| Post subject: | warranty question |
I have just purchased a new inflatable mirage 12ft kayak while on vacation. I heard that the only way to get it serviced if there are problems is to take it back to the original dealer I purchased it from. It this true? It doesn't seem like a correct statement to me but it was from a loacal dealer in the area in which I live. I hope I don't have to drive 400 miles just to get it repaired or serviced when I get home. Please help. |
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| Author: | mmiller [ Thu Jul 30, 2009 3:10 pm ] |
| Post subject: | Re: warranty question |
We will cover warranty issues regardless of the dealer involved. That is a statement we include to encourage buyers to purchase from a local dealer. Many consumers buy products on the Internet and then leave service issues to the local guys... not cool. Dealers are independent / not connected to Hobie Cat. |
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