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Hobie will not honor warranty i14t
http://www.hobie.com/au/en/forums/viewtopic.php?f=47&t=70064
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Author:  Wsimo [ Wed Jul 20, 2022 9:45 am ]
Post subject:  Hobie will not honor warranty i14t

Hi all, recently purchased an i14t. Its an older model that has been stored in factory warehouse in original Hobie packaging. I got 2 uses out of it before an internal air bladder failed. Now Hobie is saying they will not honor their 2 year warranty because it is too old. Serial number says it was produced in 2016 but never used.
I feel this is unfair to both the customer and retailer that Hobie will not honor any form of warranty.
Any experience dealing with the team at Hobie? Any advice on how to proceed?
I spent a good chunk of change and have been without a boat all season due to this any info is appreciated, thanks.

Author:  Jbernier [ Wed Jul 20, 2022 1:05 pm ]
Post subject:  Re: Hobie will not honor warranty i14t

This is the wrong forum - but who's your dealer?

Author:  mmiller [ Thu Jul 21, 2022 11:21 am ]
Post subject:  Re: Hobie will not honor warranty i14t

Quote:
older model that has been stored in factory warehouse


This would have been sold by Hobie to the dealer about 6 years ago. Not stored in the factory warehouse. As noted by Jacques... who is the dealer?

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