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| Considering a purchase. What kind of warranty? http://www.hobie.com/au/en/forums/viewtopic.php?f=71&t=32307 |
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| Author: | Trsdx [ Sun Sep 26, 2010 5:54 pm ] |
| Post subject: | Considering a purchase. What kind of warranty? |
Could somebody give me a heads up on what kind of warranty a new TI would come with? I'm very interested in purchasing one but need to know what's covered and for how long.... Thanks! |
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| Author: | augaug [ Sun Sep 26, 2010 6:44 pm ] |
| Post subject: | Re: Considering a purchase. What kind of warranty? |
Here is the warranty information. Don't let the 2 year term scare you away, the Hobie service is TREMENDOUS. There are many examples of Hobie improving the design of their boats and offering their existing customer's free upgrades. I can think of two such instances off the top of my head. The Adventure Islands had a free Rudder Up Down system that was improved after a year or two, all boats were upgraded for free. Most recently, the Tandem Island was proven to have a rudder issue that wasn't working perfectly for all owners, so Hobie has redesigned the entire system and offered it as a free upgrade to all existing users. They stand behind their products even beyond the warranty. Warranty info below. http://www.hobiecat.com/support/articles/hobie-kayaks-limited-warranty/ |
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| Author: | captain-max [ Sun Sep 26, 2010 8:40 pm ] |
| Post subject: | Re: Considering a purchase. What kind of warranty? |
I'll second that! Hobie's support for their products - even sometimes after warranty expires - was a significant factor in getting me to part with my money! |
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| Author: | whosyerbob [ Mon Sep 27, 2010 4:04 pm ] |
| Post subject: | Re: Considering a purchase. What kind of warranty? |
Me three! Not only has my local dealer stood behind everything, but so has Hobie. Excellent company. Period. |
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| Author: | Philip1el [ Thu Sep 30, 2010 8:13 am ] |
| Post subject: | Re: Considering a purchase. What kind of warranty? |
Warranty like a bond, warranty when you didnt think you would qualify for the cover. Warranty way beyond what you would expect. These guys honour their customers like no other company. |
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