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| Trouble with Dealer http://www.hobie.com/au/en/forums/viewtopic.php?f=71&t=55406 |
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| Author: | Chuckw44 [ Wed Jul 22, 2015 8:39 am ] |
| Post subject: | Trouble with Dealer |
Hello, I purchased my Tandem Island 3 months ago and paid for State registration for the boat as well as the tag for the trailer. So far I have received neither and the dealer has not been very helpful. I have emailed them many times which they usually ignore altogether until I break down and call them. The first temp tag expired and after numerous calls, emails, and broken promises they finally sent me another one 3 weeks later. They also said they made some error with the boat registration but I should receive it by July 4th. Well, here it is July 22nd and again I have an expired tag and no registration. It is extremely frustrating dealing with a business who continues to ignore your emails and makes false promises. I am hoping someone from Hobie can help me get this resolved so I can enjoy my Tandem Island without worrying about getting pulled over for expired tags. |
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| Author: | mmiller [ Wed Jul 22, 2015 9:56 am ] |
| Post subject: | Re: Trouble with Dealer |
Write to [email protected] The letter will be routed to our sales department. |
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| Author: | Chuckw44 [ Wed Jul 22, 2015 10:01 am ] |
| Post subject: | Re: Trouble with Dealer |
Thanks for the email address. The dealer just contacted me again saying there were some problems with the MD DNR and MVA and that it should be straightened out now. I will give them a few days before writing the letter but not holding my breath. |
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| Author: | pro10is [ Fri Jul 24, 2015 11:02 am ] |
| Post subject: | Re: Trouble with Dealer |
If the dealer continues to drag his feet ask him for all the paperwork and take it to the motor vehicle department yourself. If there really is a problem you will know exactly what it is and can probably resolve it faster than the dealer will care to. |
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