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Replacement TI Europe... Timeframe ???
http://www.hobie.com/au/en/forums/viewtopic.php?f=71&t=56101		 Page 1 of 1
Author:  BlueprintDK [ Sat Sep 26, 2015 1:47 am ]
Post subject:  Replacement TI Europe... Timeframe ???
Does anybody know how long time it will take to get a replacement kayak.
Got 2 shipping damaged TI´s the 8. of sep. One was extreme dented ( But we were able to fix the dents with hot water and pressure)
The other one is extreme dented - offbeat and damaged by lifting forks :( Really sad.

Iam told shipping is covering the damage.
Iam told that i have to wait for Hobie Europe (Nederland) is ordering new kayaks from the US and my replacement Hull can by on that shipment.

I totally understand that it takes time to get a replacemet from the US.
But i dont understand that i have to wait for Hobie Europe to order other kayaks before i can get what i paid for :(

Does anybody have experience on this matter and can give me a hint on when i can expect my kayak hull ??

And on a sidenote... Plasticwrapping on a Tandem Island and shipping around the world... Iam in chock :o :shock:

Hope to get on the water soon !
Author:  mmiller [ Sat Sep 26, 2015 10:48 am ]
Post subject:  Re: Replacement TI Europe... Timeframe ???
Quote:
ut i dont understand that i have to wait for Hobie Europe to order other kayaks


They need to ship together in a container. Shipping one alone... LCL... is prone to damage as you have experienced already.
Author:  BlueprintDK [ Wed Nov 18, 2015 12:54 pm ]
Post subject:  Re: Replacement TI Europe... Timeframe ???
Update..

My replacement Hull was ordered the 8. of sep and just arrived at Hobie EU.
Now i just hope the delivery from Nederland to Germany and from Germany to Denmark will be a carefull ride with better packing of the hull.

Maby next week i will be ready to try it out, its been a loooooong wait.
Author:  BlueprintDK [ Tue Dec 01, 2015 3:04 am ]
Post subject:  Re: Replacement TI Europe... Timeframe ???
mmiller wrote:
Quote:
ut i dont understand that i have to wait for Hobie Europe to order other kayaks


They need to ship together in a container. Shipping one alone... LCL... is prone to damage as you have experienced already.


I have sent you a PM
Author:  mmiller [ Tue Dec 01, 2015 9:46 am ]
Post subject:  Re: Replacement TI Europe... Timeframe ???
Responded... keep in contact with your local dealer for updates. I am not involved in sales or shipping issues.
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