You have the wrong cradle set and likely not in the right location (rear one). Last year we made a new one specific to the 2015 hull and now have ama supports up front as well (we simply use two of the rears). Older cradle sets had a narrow one up in the bow that was form fitted. Now the two are the same fore and aft.

Dealers were informed of the change (by us in the US and should have been told by Australasia elsewhere) We offered to update older sets... but the original 2015 sets did work fine. The rear cradle is supposed to be centered on the ama. No support required up front just like the older V1 and V2 Islands.

72020406 CRADLE SET - ADV ISLD 2015+ TRAILER

http://static.hobiecat.com/item_attachments/72020406_GhAShSo.pdf

Yep Max, you have the wrong cradles. We have sold plenty of those cradle sets on the Aussie trailer (which is different to the ones available from Hobie in the US by the way) and haven't had any one raise the issues you just have. Regardless, I'd agree that the trailer isn't that great for an AI (and we sell more Dunbier Nipper trailers for the AI these days). It Aussie Hobie one is pretty well suited to the TI though.

Max, I would think you still have recourse to the warranty, which was not provided by a dealer, but by Hobiecat Auastralia. You should be able to get replacements from Sunstate for example

Max, I would think you still have recourse to the warranty, which was not provided by a dealer, but by Hobiecat Auastralia. You should be able to get replacements from Sunstate for example

Contacting another dealer in your area is the correct course. They can help you through Hobie Australasia.

Only other comment to repeat... The set you have if for the 2015... does work. You have to have the rear at a balance point of the ama. What we change just made for better ama support and simplified the installation.

Dealers were informed of the change (by us in the US and should have been told by Australasia elsewhere) We offered to update older sets...