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Question for Hobie employee
http://www.hobie.com/au/en/forums/viewtopic.php?f=71&t=58832		 Page 1 of 1
Author:  Woodtracker [ Tue Aug 16, 2016 8:16 pm ]
Post subject:  Question for Hobie employee
Today when I received and unpacked my tandem island I noticed that the boat had been engraved in the plastic with the word "Demo" I just need to know if the quality is the same in a demo boat Is there any issue with these boats. When I purchased this boat I was told it was new not a demo and did not discover this until I was unwrapping it. It does not appear to have ever been used.
Author:  tonystott [ Tue Aug 16, 2016 8:25 pm ]
Post subject:  Re: Question for Hobie employee
Woodtracker wrote:
Today when I received and unpacked my tandem island I noticed that the boat had been engraved in the plastic with the word "Demo" I just need to know if the quality is the same in a demo boat Is there any issue with these boats. When I purchased this boat I was told it was new not a demo and did not discover this until I was unwrapping it. It does not appear to have ever been used.

It is my understanding that Islands marked "Demo" have different warranty implications. If your paperwork does not include the identification as a demo boat, I believe you are entitled to redress from the dealer, either by way of partial refund or replacement with a non-demo boat.
Author:  mmiller [ Wed Aug 17, 2016 8:47 am ]
Post subject:  Re: Question for Hobie employee
DEMO models are sold to dealers to be used as DEMOs... Not to be sold new. There are discounts given to dealers and restrictions on when they can sell. There may be blems on the boat. There is no limitation on the warranty.
Author:  Woodtracker [ Wed Aug 17, 2016 1:43 pm ]
Post subject:  Re: Question for Hobie employee
Thank you for the information I just hope there is no issue with the boat.
Author:  tonystott [ Wed Aug 17, 2016 5:16 pm ]
Post subject:  Re: Question for Hobie employee
Woodtracker wrote:
Thank you for the information I just hope there is no issue with the boat.

As you can see from Matt's response, Demo boats are not supposed to be sold New by the dealer, who gets a demo boat at a reduced price (and it may suffer from some blemishes). I believe that you should have been given a special deal if the dealer sold you a demo boat new against Hobie policy.

While you might well be entirely satisfied with the condition of your new purchase, that engraved word "demo," will probably have a negative impact on sale price when you eventually do sell.

Maybe your dealer can offer you a substantial discount on a spinkit (for example). I would certainly expect the dealer to come to the party...
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