Thanks hornet. Hey Hobie, my hull number is US-HCCY2201I213. I will be glad to give you my address.
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| Seat problem http://www.hobie.com/au/en/forums/viewtopic.php?f=78&t=52966 |
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| Author: | billwbrun [ Wed Sep 24, 2014 7:20 am ] |
| Post subject: | Seat problem |
I have a torn seat on my Pro Angler 12. I have had it a little over a year, and I am not a big person (165 lbs), very disappointing. It has not been abused, worst thing I have done is kneel in it to reach things in the back. Any ideas on a good fix to keep this from happening again? http://s1038.photobucket.com/user/billw ... sort=3&o=0 |
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| Author: | Bobhornet [ Wed Sep 24, 2014 12:16 pm ] |
| Post subject: | Re: Seat problem |
Had the same happen to mine a couple of months ago. I took some photos and gave them as well as the hull number and my contact information to my local Hobie dealer. Within a week or so, I had a box on my doorstep from Hobie with a new seat top and bottom. |
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| Author: | billwbrun [ Wed Sep 24, 2014 2:11 pm ] |
| Post subject: | Re: Seat problem |
Thanks hornet. Hey Hobie, my hull number is US-HCCY2201I213. I will be glad to give you my address.
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| Author: | Lt.FireDog [ Wed Sep 24, 2014 7:14 pm ] |
| Post subject: | Re: Seat problem |
billwbrun wrote: Thanks hornet. Hey Hobie, my hull number is US-HCCY2201I213. I will be glad to give you my address. Hobie Cat Company Holding Company Sailboats and Kayaks: North and South America (excluding Brazil) 4925 Oceanside Blvd. Oceanside, CA 92056 1-760-758-9100 [email protected] |
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| Author: | Tom Kirkman [ Wed Sep 24, 2014 7:30 pm ] |
| Post subject: | Re: Seat problem |
Go through your Hobie dealer. I doubt Hobie acts directly off forum posts. |
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| Author: | mmiller [ Thu Sep 25, 2014 3:09 pm ] |
| Post subject: | Re: Seat problem |
Correct. We do not sell or warranty direct to consumers. Contact the dealer from which you purchased the product. They will file a warranty claim based on their knowledge of the sale to you. |
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| Author: | billwbrun [ Sun Sep 28, 2014 2:37 pm ] |
| Post subject: | Re: Seat problem |
I was half kidding. I have sent info to my dealer after hornet's post. I haven't used the kayak much and this year especially, total of less than 75 hours on the water, and stored inside my garage. It happened shortly after one year but I hope Hobie comes through as this shouldn't have happened after so little use, in my opinion. |
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| Author: | mmiller [ Mon Sep 29, 2014 11:53 am ] |
| Post subject: | Re: Seat problem |
The warranty is two years, so that is not a question at all. The seats have changed a bit after learning of weak points like this from use in the field. |
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| Author: | billwbrun [ Mon Sep 29, 2014 3:14 pm ] |
| Post subject: | Re: Seat problem |
Thank you Matt. And also Hobie. |
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