Memory Maker wrote:
Please Forgive me in advance for being suspicious. This could have happened but I know I have hit a bunch of things and I know several people that use theirs in the Susquehanna and other Pennsylvania rivers that are nothing but rocks. You can't help but hit rocks there and they haven't had problems. I'm suspicious because someone joined the Hobie site just for this. We have already seen a certain owner of another kayak engine company join under a new name to promote their product over other products. In addition, the cost to replace the entire engine and shaft is either $600 or $650. The only thing you have to do is to slide stuff on and tighten less than 6 screws that would take a tool challenged guy like me less than 15 minutes. I don't understand why that would cost an additional $150.
Several years ago, I had trouble with my first Torqeedo. It bound up and stopped running. I sent it back to Torqeedo and they fixed it fast, for free and even replaced the steering triangle too (if I remember correctly). I was impressed.
If you experienced this then I apologize for my suspicions but this has not been my experience or the experience of the many people I have talked to that Have Torqeedos.
No apology needed. I don't blame you for the suspicions. There's a lot of nefarious stuff that goes on in this day and time.
I'm not a competitor of Torqeedo and not connected in any way to other motor makers. I'm just a 65 yr old retiree that hates to be taken to the cleaners, and when surfing the net I saw the thread about Torqeedo. And yes, I joined to tell my story.
I do need to thank a person here for bringing my situation to the attention of Chad Hoover. I actually had already sent a message to him, which was suggested by someone over at YakAngler , but I don't think he saw that yet. So I owe someone on here some thanks. Must be a good group here.
When I talked to Chad Hoover today on the phone I gave him all the details of my situation, and I am happy to say that my faith in people has been restored. He is going to bat for me, and I am humbled to know that someone like him is willing to help out.
Now I'm not naive enough to think that all this is going to have a happy ending, but if anyone can resolve it, I think Chad is the one to do it. I didn't even buy the motor from Hook1, that's part of what impresses me. Wish I had bought it there.
Tom
Tallahassee Fl.
[email protected]