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PA14 Vantage Lumbar Support Knob Failure http://www.hobie.com/au/en/forums/viewtopic.php?f=78&t=60671 |
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Author: | kveille [ Wed May 31, 2017 12:44 pm ] |
Post subject: | PA14 Vantage Lumbar Support Knob Failure |
Has any ever had problems with the lumbar knob failing? I had a issue on my trip Sunday where my lumbar support gave out on me. It looks like the white plastic cracked. Is this something that is an easy fix or should I just file a warranty claim on the seat? ![]() ![]() |
Author: | mmiller [ Wed May 31, 2017 1:11 pm ] |
Post subject: | Re: PA14 Vantage Lumbar Support Knob Failure |
You can file a claim if you are still within two years of new. The part is replaceable. 84507581 BOA LINE ASSEMBLY - VANTAGE (US$ 29.99 / USD 6-2017) ![]() |
Author: | kveille [ Wed May 31, 2017 1:23 pm ] |
Post subject: | Re: PA14 Vantage Lumbar Support Knob Failure |
Yes, It is still under warranty. Do i just need to bring my seat into the dealer with my receipt and paper work? Also, do I need to bring it to where I bought it or can any dealer process a warranty claim? I have a dealer 20min from my house vs 70min to the dealer I bought it from. |
Author: | mmiller [ Wed May 31, 2017 1:31 pm ] |
Post subject: | Re: PA14 Vantage Lumbar Support Knob Failure |
Any dealer can file a warranty, but best to contact the selling dealer as they have your records and have profited from the sale. I would call or email the one of your choice to start the process. |
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