mmiller wrote:
That is a weird one. Doesn't really look like a weld and would have been visible from the outside for sure. Maybe the crack emanated from this area to the hatch?
The dealer would have to be involved in any change of shipping destination. We would not ship it direct as we do need the old hull out of service. A dealer has to take possession of a warrantied hull and scrap it.
They are trying to ship warranty hulls in a matter of weeks.
Ok fair enough. That pic of the inside of the hull is after it opened back up. It must have been squeezed together and maybe looked like a scratch on the outside but difficult to notice. Its opened now definitely from the outside and water has definitely gotten in when the bow punched through some big swells from boats wake boarding. I think if I do go out I'll slap a strip of duct tape over it.
I definitely have some concerns. I think they have lots of old models in their showroom. I think even some pre Vantage seat outback if I recall. Is it possible for Hobie to enter the new serial # under warranty registration for me or at least let me know the serial # that shipped? I'm really trying to see the glass half full here and maybe just an honest mistake happened, but I'm also trying to eliminate a scenario where they may have an old 2019 that has been jumped on in the showroom for almost 3 years and they swap that for my damaged hull and sell the 2021 you sent for $3300. Basically I just want to end up with what you guys are intending. Thanks for listening to my frustrations.
Regards,
Mark