Bwboone wrote:
I recently discovered a large crack in my hull where the seat is supported in the back. Unfortunately I’m not sure if this kayak is still under warranty but have submitted all of my information to the Hobie dealer where the kayak was purchased. Can someone tell me how long does Hobie usually take in replying? This kayak gets used approximately 15 times a year + or - and is always stored inside, upside down so I don’t know why this happened.
Did you ever get an answer from Hobie on your claim? I have the same issue and submitted a warranty claim even though I am out of warranty. from what I have read on the internet this seems to be a major issue with the early 2019 outbacks. I'm hoping for good news because these kayaks aren't cheap.