Yes, it is frustrating for sure. There are ETAs provided to dealers... so not zero.
The factory has always prioritized boat production first and then parts and accessories. This is not just about supply chain issues though. It is raw materials shortages, labor shortages, sales spikes, long lead times... many issues. There have been many changes in the purchasing and planning side of the business and they are working on this. More investment in staffing, raw materials, tooling, second sourcing. Still, there are many, many moving pieces and not enough labor here to analyze every inbound item (I have over 6,000 SKUs in my inventory) to determine ETAs all the way through to factory production and distribution. We have never been a high-tech company in the factory with the planning and production scheduling and I can only provide what information is given me to then give that to dealers.
_________________ Matt Miller Former - Director of Parts and Accessory Sales Warranty and Technical Support Hobie Cat USA (Retired 11/7/2022)
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