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PostPosted: Wed Oct 09, 2019 1:54 pm 
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Site Rank - Deck Hand

Joined: Mon May 02, 2016 7:28 pm
Posts: 6
The portside wing on my Getaway will not retract... the problem is that the aft support tube had been slightly bent. The bent part is the Wing Tension Leg #37091001.

Can I buy this direct from Hobie or do I have to order through a dealer?

Thanks!


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PostPosted: Wed Oct 09, 2019 8:03 pm 
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Site Rank - Captain

Joined: Sun Jul 31, 2016 8:16 pm
Posts: 44
When Harvey broke my wing seat off, I ordered replacement parts (including a tension leg) from backyardboats.com. Jay was very helpful and their shipping is reasonable, at least to Texas.

Good luck!
David


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PostPosted: Wed Oct 09, 2019 10:05 pm 
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Site Rank - Deck Hand

Joined: Mon May 02, 2016 7:28 pm
Posts: 6
@Matt Miller: does Hobie sell replacement parts direct to consumers?


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PostPosted: Thu Oct 10, 2019 11:36 am 
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Site Rank - Deck Hand

Joined: Mon May 02, 2016 7:28 pm
Posts: 6
I ended up just ordered through my local dealer.


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PostPosted: Tue Oct 15, 2019 8:37 am 
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Site Admin

Joined: Tue May 27, 2003 12:44 pm
Posts: 13096
Location: Oceanside, California
and no... no direct to consumer sales.

_________________
Matt Miller
Director of Parts and Accessory Sales
Warranty and Technical Support
Hobie Cat USA


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PostPosted: Wed Oct 16, 2019 11:08 am 
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Site Rank - Deck Hand

Joined: Wed Jul 11, 2018 9:29 am
Posts: 24
Location: Webster NH
The used Getaway I bought this summer had a bent outer tube. I was able to bend it back straight and a friend used a torch to heat it up and used the inner part to push out the kink. Worked great and now it extends and retracts easily!

_________________
Bill P
Getaway
Webster NH


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