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PostPosted: Thu Oct 23, 2008 5:46 am 
Site Rank - Captain

Joined: Mon Aug 28, 2006 8:09 am
Posts: 28
Location: Ottawa Canada
We were at the North American F18 event in Florida last week and needed a new Tiger main. Both Capricorn and Nacra had sent mains, spins and poles to the event host but Hobie hadn’t sent any Tiger parts. To make it worse, when i called Hobie in California to overnight a new sail and the response was sorry, no sails in North America for another 13 weeks!!!????
So is Hobie NA really interested is supporting the Tiger?

 Post subject:
PostPosted: Thu Oct 23, 2008 10:55 am 
Site Admin

Joined: Tue May 27, 2003 12:44 pm
Posts: 12054
Location: Oceanside, California
Yes, we support the Tiger.

Its not that we don't support the boat... We have a container of boats and parts due that has been in process for a long time. We ran out of mains I am told. That container will be here shortly.

The local dealer would have been the one to order parts for the event... as they did Nacra parts.

Matt Miller
Director of Parts and Accessory Sales
Warranty and Technical Support
Hobie Cat USA

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PostPosted: Fri Oct 24, 2008 11:13 am 
Site Rank - Admiral

Joined: Tue May 11, 2004 9:59 am
Posts: 278
Location: Mill Creek, WA
Simply another data point;

I had my first insurance claim for a boat a couple of weeks ago.

The parts were called into Hobie on a Friday.

On Monday, I called my dealer to make some changes to the order.
The factory sent a runner out to find the order, he came back and said that it had already been processes, picked, and had left the factory.
Damn :wink:

2003 Tiger - Don Atchley

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