Return to Hobie.com
Hobie Forums
It is currently Sun May 16, 2021 6:07 pm

All times are UTC - 8 hours [ DST ]




Post new topic Reply to topic  [ 9 posts ] 
Author Message
 Post subject: iTrek 11 Availability
PostPosted: Wed Mar 31, 2021 9:41 pm 
Offline
Site Rank - Deck Hand

Joined: Wed Mar 31, 2021 9:33 pm
Posts: 5
I’ve placed an order with deposit for two iTrek i11 kayaks last year and was promised January delivery. It is now April and all I keep getting is notices of delays on delivery. Does anybody know what the real story is with these kayaks? Should I be canceling and looking for an alternative? This is crazy. Had anyone actually taken possession of one or even seen one? Very frustrating!


Top
 Profile  
 
PostPosted: Thu Apr 01, 2021 3:35 pm 
Offline
Site Rank - Captain

Joined: Fri Jan 15, 2021 6:30 am
Posts: 49
As for alternatives, there seems to be an industry wide pile up of supply not being able to meet demand, delivery logistic meltdown, and overall unpredictability. Before I quote https://paddlingmag.com/stories/news-ev ... forecasts/ I can relate my experience outside Hobie where after a 6 week delay they called me for multi hundreds more in unforseeable shipment cost (we eventually split the difference).

Quote:

What are the biggest challenges facing the industry?


The pandemic has challenged the paddlesports industry.The unexpected growth, coupled with insufficient supply, shipping and fulfillment, has caused problems for brands and retailers. Service providers have had huge challenges with ever-changing and unclear rules of operation, and they have had to regularly pivot to do their best to meet customers’ needs and safety protocols.—Kristin Thomas, Interim President, SUP Industry Association

Meeting demand. Phones have been ringing off the hook, and there was no off-season. For most of the industry, the challenges are managing the supply chain, the shortfall, keeping costs down, limiting price increases, and prioritizing who to sell to. I don’t know anyone who isn’t having some issues. That means extensive lead times and a shift in expectations for consumers. I think one of the questions we’re all asking is, when is the drop-off? When will demand soften or fall out? Some people hope it’ll take years; others think it’ll be weeks or months. There’s a lot of presold boats, a lot of panic-buying inventory, and the question is, when does the inventory hangover start to impact dealers. It’ll be a real challenge in the future.—Andrew Stern, Marketing Manager, Bending Branches

Internally, COVID-19 travel restrictions have been especially hard for companies like us with employees in Canada and the USA. As the outdoor boom continues, supply chain and logistics issues are a huge challenge to get products into consumers’ hands. As restrictions lift, the challenge will be to take all of these new entrants into paddlesports and keep them engaged and stoked on paddling.—Josh Horoshok, VP Recreation Category, Mustang Survival

2020 was the perfect storm that showed why we feel everyone should be kayaking… It’s healthy. It gets you outdoors, away from crowds and breathing clean air. It’s something you can do safely with friends and family—and six feet apart is normal. It’s cheaper than motorboats. As an industry, we learned we need to keep broadcasting these realities to those who don’t paddle. Dispel the myths and show folks just how amazing, safe and fun it is out on the water. —James McBeath, Director of Marketing, Jackson Adventures


Later edit: My alternative to Hobie was not only late with price over runs, it came in the wrong ugly color and worst of all a bad twist in the hull. I think that asymmetry is tricky to avoid if they seal one side before the other.


Last edited by yaw_string on Fri Apr 02, 2021 8:34 pm, edited 2 times in total.

Top
 Profile  
 
PostPosted: Fri Apr 02, 2021 9:29 am 
Offline
Site Admin

Joined: Tue May 27, 2003 12:44 pm
Posts: 14144
Location: Oceanside, California
We have had a Setback on iTrek production. The first deliveries have not been up to Hobie quality standards. Dealers were informed of the further delay two days ago. It is unclear at this time when deliveries will now arrive. Covid strikes again... we were not able to have staff on-site for inspections before shipping began. The vendor is working hard to correct the issues and expedite replacement product to us.

_________________
Matt Miller
Director of Parts and Accessory Sales
Warranty and Technical Support
Hobie Cat USA


Top
 Profile  
 
PostPosted: Fri Apr 02, 2021 7:12 pm 
Offline
Site Rank - Deck Hand

Joined: Wed Mar 31, 2021 9:33 pm
Posts: 5
One of your staff called me today and said JUNE! Maybe late MAY. Based on your prior prediction accuracy, I’d guess December. No offer of accommodation made to encourage me to wait until then even though I have had $1000 on deposit with my dealer since NOVEMBER for two iTrek 11 kayaks. I have places to go and things to do and cannot wait, at least not without something to motivate me to do so. I am going to find an alternative and in fact may have already found one. Good luck!


Top
 Profile  
 
PostPosted: Sat Apr 03, 2021 4:04 pm 
Offline
Site Rank - Admiral

Joined: Mon Jan 25, 2016 3:18 pm
Posts: 160
GWF545 wrote:
I am going to find an alternative and in fact may have already found one.


What's the alternative? Do share.


Top
 Profile  
 
PostPosted: Thu Apr 15, 2021 9:01 am 
Offline
Site Rank - Deck Hand

Joined: Tue Jan 05, 2021 11:52 am
Posts: 3
reason162 wrote:
GWF545 wrote:
I am going to find an alternative and in fact may have already found one.


What's the alternative? Do share.



Agree; please do share the alternative peddle powered inflatable that you found..


Top
 Profile  
 
PostPosted: Sat Apr 17, 2021 9:20 am 
Offline
Site Rank - Captain

Joined: Fri Jan 15, 2021 6:30 am
Posts: 49
There is one cheesy alternative inflatable with a pedal driven propeller but no rudder. Add your own seat and paddle for steering. There is a lot of metal and space taken for the drive and mount. It's more like the tub type hull where waves over the side or bow need to drain down the drive well, assuming water from sagging rear can even flow up there. The hull bottom has insets and doesn't seem that streamlined. Hoped for release of latest model in a week, but I think it's more a desperate fallback plan if itrek doesn't get back on track.


Top
 Profile  
 
PostPosted: Mon Apr 26, 2021 8:55 am 
Offline
Site Rank - Captain

Joined: Fri Jan 15, 2021 6:30 am
Posts: 49
Crazy thought: I spy a (missed) silver lining for deliveries delayed by the global shipping logjam. Where there is a demand crunch, it can highlight opportunities.

If you had invested the unspent balance you owe for a non-showing iTrek into dry bulk shipment stock shares, it would have more than doubled this year. Essentially makes your iTrek free if you cashed in shares now for eventual payment to Hobie: https://stockcharts.com/freecharts/perf.php?bdry

However, playing that game this late could result in implosion of investment share price and effectively doubling amount owed for iTrek. Hmm, what to do...


Top
 Profile  
 
PostPosted: Tue May 04, 2021 9:51 am 
Offline
Site Rank - Deck Hand

Joined: Fri Jun 23, 2017 5:14 pm
Posts: 3
I too have a deposit down. I, for one, am glad Hobie rejected the shipment rather than accept something not to their standard. I'd rather have a delayed product than a defective one.


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 9 posts ] 

All times are UTC - 8 hours [ DST ]


Who is online

Users browsing this forum: No registered users and 1 guest


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum

Jump to:  
© Hobie Cat Company. All rights reserved.
Powered by phpBB® Forum Software © phpBB Group