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PostPosted: Thu Sep 15, 2016 10:04 am 
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Site Rank - Deck Hand

Joined: Mon May 18, 2015 5:30 pm
Posts: 5
The wheels on my i12s bag are starting to break (it appears as if they are two piece, and the outer "tire" is breaking away from the inner portion. It's not like we are rolling it through airport concourses either, the bag usually is in the back of my truck with the tonneau cover closed.

Anyone else having the same issues? What has been the dealer/manufacturer resolution (if any)?

Thanks, Noel


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PostPosted: Thu Sep 15, 2016 11:03 am 
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Site Rank - Old Salt

Joined: Sat Aug 16, 2014 4:00 pm
Posts: 492
I heard of such a case where the bag was replaced under warrantee. If it happens to me later, I already have a small plastic 2 wheel cart with handle for it... they come amazingly light, strong, and foldable now.

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My Hobie i12s... sailboat in a suitcase!


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PostPosted: Thu Sep 15, 2016 11:04 am 
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Site Admin

Joined: Tue May 27, 2003 12:44 pm
Posts: 12518
Location: Oceanside, California
Quote:
What has been the dealer/manufacturer resolution (if any)?


Contact your dealer and file a claim. Depending on age, it may be covered.

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Matt Miller
Director of Parts and Accessory Sales
Warranty and Technical Support
Hobie Cat USA


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