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I12s steering right very tight - cable twisted - warranty ?
http://www.hobie.com/forums/viewtopic.php?f=47&t=60572		 Page 1 of 1
Author:  UweK [ Thu May 18, 2017 10:00 am ]
Post subject:  I12s steering right very tight - cable twisted - warranty ?
Hi, steering my boat to the right was pretty tight from the beginning. Left side I could do with one finger, to the right I need to use the full hand and power

Last weekend I found, that the 'tube' seems to be loose or broken (!picture 1 ) and the cable inside the tube is twisted once ( picture 2)

I brought the boat to my dealer who has ( for sure ) never seen this before as well as Hobie, whom he called.

Then he started arguing about salt crystals etc ... I have a feeling they don't want to fix this on warranty, but want me to pay for it.

Has anyone had this as well with an inflatable?


Image

Image


cu

Uwe
Author:  Jbernier [ Thu May 18, 2017 4:22 pm ]
Post subject:  Re: I12s steering right very tight - cable twisted - warrant
You can try to undo the steering line - slip the tube out - the tube needs to be cut and flared out so it stays put - it's looking like the tube isn't cut correctly.
This would definitely be fixed (for free) under warranty - you'd just need to have the hull boxed and available for pickup - we'd take it back here to the factory and re-work it. Your dealer could file a claim - You can attempt the repair yourself first if you like, either way.
Author:  UweK [ Thu May 18, 2017 10:44 pm ]
Post subject:  Re: I12s steering right very tight - cable twisted - warrant
Hi, thx for responding.

This part of the tube on the first picture is loose, when I steer right, it will come out and look like this ( with some pressure it can be pushed back ). I think it is broken inside or not glued in correct.

And the twisted tube ( Picture 2 ) looks wrong to me (it's only twisted once, this must be since assembling the boat in the factory )

Anyway, let's see what happens, will call my dealer today if there is some update since I left it with them last Tuesday.

Apologize if I didn't get the response right, I am German and maybe I missed something.


cu

Uwe
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