I have to argue with Matts, "claim" that " this issue has been adressed" back in 2016, this is clearly not the case imo.
After less than TEN uses my 2018 Hobie cart started cracking in several places just like these others have. As with others mine has always been loaded-unloaded in the water so no undue stress or dropping onto it took place. It took three months to get a replacement after much frustration, anger and delays. The replacement arrived in a box as it was came from the U.S ( i'm told) with no packaging or protection. This cart was also already cracked in four places and was even thinner and of poorer quality than the original one. I took a micrometer to it and in places it was as low as 0.43mm thickness, the average thickness along one side edge was less than 1mm thick. For a while I thought this flimsy ridiculous thing was some type of shaped protective packaging sent by mistake and not the actual cradle.
To make matters worse the dealer sent for another one (I am told direct from U.S ), this also turned up in the box already cracked. Frankly Matt's claim here is clearly untrue, either that or Hobie have been backsliding on their quality control and ignoring it. Three carts in a row with two of them brand new and unused is evidence enough.
When one pays a five figure sum for something as I did I don't expect made in China quality or service and a load of excuses. I know someone who works for a well known yacht builder who does fiberglassing and will enquire what the cost would be to knock one up. Hobie's mark-up is huge on most things I expect and at this price these things should already be fiberglass or of much more substantial quality, especially as it is meant to be for a app 240ib boat. The cradles sent are not of merchantable quality and are unfit for purpose as they are. Frankly Hobie U.S owe it's dealers (especially the one who had to deal with this ) an apology and reimburse their entire costs along with an apology to their Customers for providing Made in China quality at Ferrari prices.
Step up your game Hobie, I love the Tandem Island but this is unacceptable, especially with the recent big price hikes in the EU !