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 Post subject: Intensity sails
PostPosted: Wed Aug 07, 2019 3:09 pm 
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Site Rank - Deck Hand

Joined: Wed Aug 29, 2018 3:56 pm
Posts: 3
Hi all,
Just a quick heads up about intensity sails @ http://www.intensitysails.com/.
I purchased a sail from them for my 2018 AI after confirming with them it would fit. Well it turns out it is for a pre 2015 and since I opened the packaging- no return :? . I had read a few reviews that said they were a little abrasive, but I didn't expect this. If anyone wants to see the full email chain to decide for themselves before they deal with them just let me know.
Steve

Too late for refusing or return to sender as it was opened. Sorry.

Jim Myers
http://www.intensitysails.com
200 Bald Hill Rd
Warwick, RI 02886


On Aug 6, 2019, at 9:40 PM, steve mawle <steve.mawle@hotmail.com> wrote:

Hi Jim,
How do I return it without incuring more shipping costs.
Steve


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 Post subject: Re: Intensity sails
PostPosted: Wed Aug 07, 2019 7:45 pm 
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Site Rank - Captain

Joined: Wed Jul 11, 2018 9:29 am
Posts: 25
Location: Webster NH
So you were supposed to know that they sent you the wrong sail (that they assured you would fit) without opening the package?

Dispute the charge with your credit card company maybe?

_________________
Bill P
Getaway
Webster NH


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 Post subject: Re: Intensity sails
PostPosted: Wed Aug 07, 2019 9:58 pm 
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Site Rank - Old Salt

Joined: Sun Apr 26, 2015 3:13 pm
Posts: 370
If you gave them the year of your TI and they told you it would fit, then it's their fault.

Agreed, dispute the charge with your credit card company and ask again for a full refund.


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 Post subject: Re: Intensity sails
PostPosted: Sat Aug 10, 2019 9:01 am 
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Site Rank - Deck Hand

Joined: Wed Aug 29, 2018 3:56 pm
Posts: 3
Ill be disputing the charges through the cc company. I just wanted to save someone else the hassle of dealing with them.
Steve


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