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PostPosted: Sun Feb 09, 2020 5:54 pm 
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Site Rank - Deck Hand

Joined: Sun Feb 09, 2020 5:34 pm
Posts: 1
Bought the PA 17 in new on 9/12/2019 from Tackle Shack in Pineallas Park, Florida.. Yesterday the rudder broke at the weld joint. Very poor weld job on a critical part. Is this covered under warranty? If so, how do I get the new part and how soon can I get it. Can't really use the kayak till this is repaired. The fish are biting.


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PostPosted: Mon Feb 10, 2020 9:07 am 
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Joined: Tue May 27, 2003 12:44 pm
Posts: 15035
Location: Oceanside, California
Yes, covered by warranty I would think. Contact Tackle Shack to file a claim. Parts can ship the same day. Give them a photo of the failed part for our records.

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Matt Miller
Former - Director of Parts and Accessory Sales
Warranty and Technical Support
Hobie Cat USA
(Retired 11/7/2022)


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