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PostPosted: Thu Dec 11, 2014 8:42 am 
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Site Rank - Deck Hand

Joined: Tue Apr 01, 2014 6:38 am
Posts: 11
Location: Fort Myers Beach
The rudder on my PA 14 seized up - apparently the long brass nut and the stainless steel rod that should turn fairly easily within the brass nut became too tight or something. They aren't completely welded together, because I can turn the rudder if the brass nut is in a vise, but on the boat it won't budge.

I've removed the whole rudder assembly and brought it in to my dealer to have a look. He took some photos and said he was submitting it to Hobie as a warranty claim, but I'm having difficulty now getting any update on the status of that claim. Thus I am suffering through prime fishing season here in southwest Florida without my boat!

Any idea how long Hobie typically takes to answer a claim? Or am I getting brushed off by the dealer? This is the first trouble I've had with the boat so I don't really know how these things proceed, although my impression from this forum is that Hobie is typically very responsive normally.

Thanks,
Beth


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PostPosted: Thu Dec 11, 2014 9:33 am 
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Joined: Tue May 27, 2003 12:44 pm
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Location: Oceanside, California
Quote:
Any idea how long Hobie typically takes to answer a claim?


Not long. Usually reviewed in a day or two at most and parts could be shipped that day. This is a known issue and a simple fix.

If it has been more than a couple weeks, contact your dealer to check on status.

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Matt Miller
Former - Director of Parts and Accessory Sales
Warranty and Technical Support
Hobie Cat USA
(Retired 11/7/2022)


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PostPosted: Thu Dec 11, 2014 6:45 pm 
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Joined: Wed Nov 26, 2014 4:17 pm
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So this is a common issue......my boat is just sitting around for winter....hardly had it out this year and the warranty expires on it in a couple of months.

Anything I should look for?


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 Post subject: Good question
PostPosted: Fri Dec 12, 2014 9:54 am 
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Joined: Tue Apr 01, 2014 6:38 am
Posts: 11
Location: Fort Myers Beach
Is there any preventative care recommended to prevent this? I'm in a salt water environment. Does this cause the problem? Marine grease recommended?


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PostPosted: Fri Dec 12, 2014 10:43 am 
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Location: Oceanside, California
Lubrication.

A small amount of corrosion can seize the rudder shaft in the brass column.

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Matt Miller
Former - Director of Parts and Accessory Sales
Warranty and Technical Support
Hobie Cat USA
(Retired 11/7/2022)


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PostPosted: Fri Dec 12, 2014 1:40 pm 
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Joined: Fri Feb 05, 2010 6:46 am
Posts: 173
not JUST lube, flush and wash as much as possible with fresh water, ... every time you come out of the water... mirage drive, too, then douse with silicone spray....


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PostPosted: Fri Dec 12, 2014 5:12 pm 
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thanks for the direction.


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PostPosted: Fri Dec 12, 2014 8:50 pm 
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Joined: Mon Apr 26, 2010 6:06 am
Posts: 734
Location: Amelia Island, FL
Saltwater electrolysis will actually weld the stainless steel rod and the brass. Hobie is aware and has made changes.


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PostPosted: Sun Dec 14, 2014 10:05 pm 
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Joined: Mon Sep 03, 2012 9:18 am
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Location: Lafayette, LA
Use it more often!

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Richard Laughlin
Lafayette, LA

Finally Retired, Fish Beware!

2013 Hobie Pro Angler 14
2012 Hobie Pro Angler 12
2001 Hobie Hank Parker Edition Outback


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PostPosted: Mon Dec 15, 2014 5:43 pm 
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Location: Oceanside, California
islandspeed2001 wrote:
Saltwater electrolysis will actually weld the stainless steel rod and the brass. Hobie is aware and has made changes.


To be specific... we added lubrication. That is enough to stop the process.

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Matt Miller
Former - Director of Parts and Accessory Sales
Warranty and Technical Support
Hobie Cat USA
(Retired 11/7/2022)


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