Return to Hobie.com
Hobie Forums
It is currently Thu Aug 06, 2020 6:44 pm

All times are UTC - 8 hours [ DST ]




Post new topic Reply to topic  [ 2 posts ] 
Author Message
PostPosted: Sun Feb 09, 2020 5:54 pm 
Offline
Site Rank - Deck Hand

Joined: Sun Feb 09, 2020 5:34 pm
Posts: 1
Bought the PA 17 in new on 9/12/2019 from Tackle Shack in Pineallas Park, Florida.. Yesterday the rudder broke at the weld joint. Very poor weld job on a critical part. Is this covered under warranty? If so, how do I get the new part and how soon can I get it. Can't really use the kayak till this is repaired. The fish are biting.


Top
 Profile  
 
PostPosted: Mon Feb 10, 2020 9:07 am 
Offline
Site Admin

Joined: Tue May 27, 2003 12:44 pm
Posts: 13672
Location: Oceanside, California
Yes, covered by warranty I would think. Contact Tackle Shack to file a claim. Parts can ship the same day. Give them a photo of the failed part for our records.

_________________
Matt Miller
Director of Parts and Accessory Sales
Warranty and Technical Support
Hobie Cat USA


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 2 posts ] 

All times are UTC - 8 hours [ DST ]


Who is online

Users browsing this forum: No registered users and 1 guest


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum

Search for:
Jump to:  
© Hobie Cat Company. All rights reserved.
Powered by phpBB® Forum Software © phpBB Group