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 Post subject: H-Crate Soft Cover
PostPosted: Thu Jul 19, 2018 9:53 am 
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Site Rank - Deck Hand

Joined: Wed Feb 28, 2018 10:26 am
Posts: 3
I have had been trying to purchase a H-Crate Soft Cover thru ACK since mid May. However, it has repeatedly been back order from Hobie. I am wondering what is so special about this soft cover and why it is so hard to find. I have also called around to several other dealers to find out they also don't have any. It surprises me that Hobie would offer a product and have such supply issues to it dealerships. Has anybody else had problems obtaining a H-Crate soft cover this season or know why there is a supply problem?


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 Post subject: Re: H-Crate Soft Cover
PostPosted: Thu Jul 19, 2018 3:04 pm 
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Site Admin

Joined: Tue May 27, 2003 12:44 pm
Posts: 12411
Location: Oceanside, California
We had a defective zipper issue with stock earlier this season. We had to return the complete inventory to the vendor for rework and are still not fully back in stock. I believe we just received some this week.

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Matt Miller
Director of Parts and Accessory Sales
Warranty and Technical Support
Hobie Cat USA


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 Post subject: Re: H-Crate Soft Cover
PostPosted: Fri Jul 20, 2018 5:36 am 
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Site Rank - Deck Hand

Joined: Wed Feb 28, 2018 10:26 am
Posts: 3
Thanks for the reply Matt. It sure helps understanding what the issue is.


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 Post subject: Re: H-Crate Soft Cover
PostPosted: Mon Jul 23, 2018 4:28 am 
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Site Rank - Captain

Joined: Wed Apr 22, 2015 5:46 am
Posts: 58
Thanks, always wondered about that, the first one I bought had a slider that failed almost immediately, but was still functional with the other slider working. I bought it from ACK. When the other slider failed, I bought another from a local dealer, no problems so far. Useful item, I like mine.


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