Return to Hobie.com
Hobie Forums
It is currently Thu Mar 28, 2024 3:05 pm

All times are UTC - 8 hours [ DST ]




Post new topic Reply to topic  [ 11 posts ] 
Author Message
 Post subject: New Purchase
PostPosted: Sat Oct 09, 2010 7:47 pm 
Offline
Site Rank - Captain

Joined: Sat Oct 09, 2010 7:35 pm
Posts: 113
Location: Savannah Ga
Just purchased a 2010 PA last weekend and just got to take it out on the Maiden Voyage.......SLimed it up with lots of Trout and Reds.......only to find out when I got back to the launch that I had only one Turbo Fin, the other had fallen off???????

What should I do? I tried to call my dealer but no answer guess hes closed up for the weekend?

should this be covered by the warranty? I was told by my dealer he would register it for me, so I havent even recieved my warranty info by mail yet.

Im very happy with my purchase, just not the issue at hand!

Thanks

_________________
Image


Top
 Profile  
 
 Post subject: Re: New Purchase
PostPosted: Sun Oct 10, 2010 11:23 am 
Offline
Site Admin

Joined: Tue May 27, 2003 12:44 pm
Posts: 15027
Location: Oceanside, California
Aft fin? Is the aft adjuster nut and screw still in place? If that is the case... most likely you had the drive mispositioned in the well. Tipped forward. This causes the aft fin to hit the well and peel off the adjuster hardware, then the fin falls off. Only other cause is a clevis ring stripped out, caught on something and pulled off the clevis, but that is rare.

In any case... see your dealer. We will get you back in the water.

_________________
Matt Miller
Former - Director of Parts and Accessory Sales
Warranty and Technical Support
Hobie Cat USA
(Retired 11/7/2022)


Top
 Profile  
 
 Post subject: Re: New Purchase
PostPosted: Sun Oct 10, 2010 11:32 am 
Offline
Site Rank - Captain

Joined: Sat Oct 09, 2010 7:35 pm
Posts: 113
Location: Savannah Ga
Thanks for the quick response......

_________________
Image


Top
 Profile  
 
 Post subject: Re: New Purchase
PostPosted: Sun Oct 10, 2010 3:44 pm 
Offline
Site Rank - Old Salt

Joined: Sun Aug 02, 2009 11:29 am
Posts: 421
trout man,
your experience is why I keep a spare Mirage drive with me (I have a Hobie PA and an Outback, the OB is rarely used so I always take the extra drive with me) and I also have a spare fin or two and a spare mast or two on trips.


Top
 Profile  
 
 Post subject: Re: New Purchase
PostPosted: Sun Oct 10, 2010 6:56 pm 
Offline
Site Rank - Captain

Joined: Sat Oct 09, 2010 7:35 pm
Posts: 113
Location: Savannah Ga
Seems like an expensive alternate......I just hope My dealer will take care of me.

_________________
Image


Top
 Profile  
 
 Post subject: Re: New Purchase
PostPosted: Tue Oct 12, 2010 1:32 pm 
Offline
Site Rank - Captain

Joined: Sat Oct 09, 2010 7:35 pm
Posts: 113
Location: Savannah Ga
Takled to my Dealer...... :roll:... Kayak dealer.. Reggie Gustafson...and he said if he didnt have the part Matt that he would have to contact you,.....I told him that I would like to have that fin by this weekend because I have an event this weekend, and then Im fishing a tourney next weekend.......Im in my second week of Hobie Ownership...and so far I Have nothing but positives to say about the product and the customer satisfaction..........Thanks

_________________
Image


Top
 Profile  
 
 Post subject: Re: New Purchase
PostPosted: Tue Oct 12, 2010 2:21 pm 
Offline
Site Admin

Joined: Tue May 27, 2003 12:44 pm
Posts: 15027
Location: Oceanside, California
They emailed... said they would pull from a kit? I refered them to warranty for a replacement for their stock. Hope this is all worked out. If they don't have one... we can FedEx.

_________________
Matt Miller
Former - Director of Parts and Accessory Sales
Warranty and Technical Support
Hobie Cat USA
(Retired 11/7/2022)


Top
 Profile  
 
 Post subject: Re: New Purchase
PostPosted: Tue Oct 12, 2010 8:50 pm 
Offline
Site Rank - Captain

Joined: Sat Oct 09, 2010 7:35 pm
Posts: 113
Location: Savannah Ga
He emailed me a copy of the UPS shipping label he used to ship it out today...... THX

Kevin

_________________
Image


Top
 Profile  
 
 Post subject: Re: New Purchase
PostPosted: Thu Oct 14, 2010 3:51 am 
Offline
Site Rank - Captain

Joined: Sat Oct 09, 2010 7:35 pm
Posts: 113
Location: Savannah Ga
Recieved my new fin last night........ :D :D :D

_________________
Image


Top
 Profile  
 
 Post subject: Re: New Purchase
PostPosted: Thu Oct 14, 2010 4:36 am 
Offline
Site Rank - Captain

Joined: Mon Aug 24, 2009 1:46 pm
Posts: 98
now go win the tourney!!!!!


Top
 Profile  
 
 Post subject: Re: New Purchase
PostPosted: Thu Oct 14, 2010 6:39 am 
Offline
Site Rank - Captain

Joined: Sat Oct 09, 2010 7:35 pm
Posts: 113
Location: Savannah Ga
:twisted:

_________________
Image


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 11 posts ] 

All times are UTC - 8 hours [ DST ]


Who is online

Users browsing this forum: No registered users and 2 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum

Jump to:  
© Hobie Cat Company. All rights reserved.
Powered by phpBB® Forum Software © phpBB Group