I have edited
this post because I missed that new AIs and TIs should not be adjusted the way I suggest as Matt points out. Sorry about my mistake. The V-frame adjustment only
applies to old AIs
. The V-frame connect the crossbar (with mast bearing plate) with the bottom of the mast receiver. By turning the turnbuckles on the V-frame the distance between the mast receiver and the bearing plate can be adjusted. I am certain that your mast collar is riding on the bearing ring and therefore the mast is not going into the receiver properly. The mast shall rest on the pin at the bottom of the receiver and not on the bearing plate which is not meant to take the vertical force from the mast. Furling will be so much easier if the mast turns on the pin. Do not forget to tighten the nuts that locks the turnbuckles.
You will find the various parts depicted on http://2010.archive.hobiecat.com/suppor ... _Parts.pdf
In the TI manual it says: "3. As the mast collar goes into the bearing, you should hear the lock snap over the collar. When installed, there should be a 1/8”-1/4” gap between the collar on the mast and the plastic bearing ring." I found it best to adjust the V-frame with the mast in the receiver.
Manual: http://2010.archive.hobiecat.com/suppor ... Manual.pdf