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PostPosted: Sat Aug 15, 2009 10:37 am 
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Site Rank - Deck Hand

Joined: Sat Jun 06, 2009 2:46 pm
Posts: 13
Location: Scottsdale, Arizona
A warrenty question for Matt. I purchased an I14T in May of this year. I just noticed
one of my drives is an old model with the set screw in the mast and the main shaft is
rounded not tapered like the new one. I contacted my selling dealer and he said he filed
a warrenty claim (about a week ago). Now he's on vacation for two weeks. Is there any
way I can deal direct with Hobie on this or do I have to wait for my selling dealer to get
back?

The old drive works fine, I just feel I bought an '09 and should have the latest design.

Other than this minor problem, we love our new toy!!

Thanks in advance-

Boxs


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PostPosted: Sat Aug 15, 2009 6:05 pm 
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Joined: Sat Sep 29, 2007 5:44 pm
Posts: 88
shouldnt both drives be either screw in or set screw. if it is an 08 then set screws if o9 screw in I would think


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PostPosted: Sat Aug 15, 2009 6:21 pm 
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Joined: Sat Jun 06, 2009 2:46 pm
Posts: 13
Location: Scottsdale, Arizona
Exactly the way I understand it. My kayak is an '09-so both drives should have the
brass insert and screw in mast. Unfortunately I have one of each.

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PostPosted: Sat Aug 15, 2009 7:18 pm 
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Joined: Sat Sep 29, 2007 5:44 pm
Posts: 88
Id go back to my dealer and ask WHY???


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PostPosted: Mon Aug 17, 2009 11:57 am 
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Joined: Tue May 27, 2003 12:44 pm
Posts: 15089
Location: Oceanside, California
Simple to update, so work with the dealer as you have been.

_________________
Matt Miller
Former - Director of Parts and Accessory Sales
Warranty and Technical Support
Hobie Cat USA
(Retired 11/7/2022)


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PostPosted: Thu Aug 20, 2009 1:13 pm 
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Site Rank - Deck Hand

Joined: Sat Jun 06, 2009 2:46 pm
Posts: 13
Location: Scottsdale, Arizona
Both of my drives are now the latest style V2. Conversion was easy,
thanks Hobie-great customer service!!

Will my I14T go faster now??

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