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| Site Rank - Captain |
Joined: Mon Aug 10, 2009 10:31 am
Posts: 31
Location: Angola, IN
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Matt and other Kayak folks,
Hobie and Cyndi at my dealership rock!!
A stress crack showed up in my 2009 Hobie at the rear of the drive well.
Cyndi sent a warranty claim to Hobie on June 2 and my new Hobie showed up today sans seat, paddles, and drive unit. I merely transferred my old ones to the new boat. All other hardware was there.
I went to the dealership and picked up the boat still in its original shipping envelope.
The protective envelope is quite substantial - no scratches on the entire hull.
All I had to do was email photos of the crack to Cyndi and she took it from there.
You can't beat that kind of product support!!
RickM46
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