2020 Hobie outback severe water leak???

I purchased a 2020 Hobie outback on 6/26/20 Ive taken it out 4 times and have had a minimum of 5 gallons of water inside every trip. The front hatch has both gaskets installed and seems to be sealing the screw-in plug has the o-ring and is tight Ive searched for cracks i cannot find anything wrong. Please help.... Im very dissipointed we all know what these things cost im beginning to wonder if I made the wrong choice in kayaks.

Dry out the hull and use a water hose on each potential spot and check for water in the hull after soaking each spot. Then fill the hull with a water hose and look to see if it drains out.

Sounds good I will try that today. Thanks

Sounds good to me I will try that today. Thanks

Well, The Hull is cracked the rear skupper hole has a split in it.
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Make a warranty claim, and stop using the kayak. It isn't safe to use a kayak which will let in 5 gallons of water during a trip.

Oh yea,, 5 gallons was a very low ball estamation. Thanks , They are working on it.

My 2019 had a crack at one of the rear scuppers, they replaced it, no problem. Great service.

How long did the process take?
Just submitted my claim last week, hole around rear scupper hole area.

I was notified by the dealer that my hull was approved for warranty, what happens next?
the dealer told me he thinks they will ship to him and I need to go down and swap them out, I have heard others on social media say the new hull was shipped to them and had to prove to Hobie they destroyed the old hull.

Typically shipped to the dealer. They then cut the warrantied hull and send us the serial number area of the hull as proof.

_________________
Matt Miller
Former - Director of Parts and Accessory Sales
Warranty and Technical Support
Hobie Cat USA
(Retired 11/7/2022)