Tandem Island delivered

For those of you wondering when the TI's would be arriving - I got a call from my dealer today letting me know my TI has arrived here in Florida!

Sweet. Thanks for the info.

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I'd rather be sailing,
Mark.

May be short the mast and sail... before you get too excited. Mast and sails are following up in the next few weeks I am told. Dealers were sent notification of this, but may have skipped the memo.

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Matt Miller
Former - Director of Parts and Accessory Sales
Warranty and Technical Support
Hobie Cat USA
(Retired 11/7/2022)

lucky bugger! give us a review when ya get it going

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This info fits the latest update from my dealer.
I've stopped holding my breath waiting for this..........
I'm expecting the weather to be quite a bit cooler here before I get mine
The good news for you guys on the other side of the world is that it will be considerably warmer than it is now when you get yours

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Mickey
2016 AI Hibiscus
purchased NEW Nov 2021 - My 5th
Adventure Island Sailing since 2008

Yes, I just found out today it's without mast and sail. The dealer told me he spoke to Hobie and it will probably be about two more weeks before the rest arrives. Evidently, the dealer didn't realize this until he opened everything then saw the memo.

All; Hi we just got a call from our dealer that our tandem was delivered about 9:30 AM today so after work we will pick it up.
He said its complete but no tramp's. He still dosen't know the price of the tramp's even. The jib is still a dream. Should come out later.

We have 2 Outback’s and 1 Bravo and love to sail/fish. Congratulations on your purchase and hope to see you on the water.

Denise & Larry

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“Remember life is short- eat dessert first.”
The world is 70% water – So that means we should spend 70% more time sailing than mowing lawns!
Larry

My tandem arrived today in Michigan. It rode in the truck on its side and is scuffed up quite a bit. That wasn't as bad as the dent though. The bow in the area of the front hatch must have been resting on a box and got deformed. I sent pictures to customer service and they said that it would pop out with some heat.

I find it interesting that the warranty states that it does not cover "Damage caused by improperly supporting kayak when transporting or storing."

Should I let the dealer fix this or refuse delivery?



http://tinyurl.com/27mvlr2

The transportation or storage prior to you buying it is not covered by warranty... warranty is post purchase coverage. This sounds like truck freight damage, so have the dealer deal with our sales department on it.

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Matt Miller
Former - Director of Parts and Accessory Sales
Warranty and Technical Support
Hobie Cat USA
(Retired 11/7/2022)

Matt,

I mentioned the warranty because it seems that Hobie must consider this type of damage quite serious. Or am I misinterpreting?

I have no beef with Hobie at this time. ALL of my contacts have been GREAT!

The reason for posting was to get some opinions on this since I have never bought a kayak before and have no experience with polyethylene and what it might do over time. I should have been a bit more clear. And posted in problems area instead of here. And done a search on dents, which I have done now and realize that this isn't the big deal I thought it might be. Sorry, everyone, for the band width.

Thanks for your comment, Matt. The dealer is doing that very thing and said that he would contact me once he had a plan of action.

Gary

grahamrj

As far as I know mine is in the first run. It's one of the first shippment that my dealer has recivied.

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“Remember life is short- eat dessert first.”
The world is 70% water – So that means we should spend 70% more time sailing than mowing lawns!
Larry

My new Tandem AI is home now. What a difference a day makes. The dealer set it outside with some black plastic over the dent. It isn't very warm in Michigan yet, but by the time I got over there at 4PM, the dent was almost gone. I am so relieved. Now to get some sailing in. I am heading South Tuesday after work. Can't wait . . .

I guess that I over-reacted when I first saw the boat, but this is the first new boat that I have purchased in over 20 years.

Let the games begin!

Gary

Not at all! The boat should be to your liking and without damage from freight or storage. Glad the dealer did the work for you and all is good!

_________________
Matt Miller
Former - Director of Parts and Accessory Sales
Warranty and Technical Support
Hobie Cat USA
(Retired 11/7/2022)

Still waiting for my TI in Texas. Texas is big but not that big. Where o where is my TI?

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I'd rather be sailing,
Mark.