furling unit loosened from the mast

Hello

My name is Kaare and I am living in Oslo, Norway.

I bought the 2010 AI in June, and I am experiencing some problems.

The furling unit in the mast is glued. The unit has slipped, and are now lose.

The additive used does not attach itself to the plastic.

http://www.youtube.com/watch?v=LFk5gQ-o14s

and

http://www.youtube.com/watch?v=-QhwXOZGH_g


You may say that I applied too much tension between the sail and the furling unit, but I am of the opinion that I applied normal tension in the rope.

Never the less, when I removed the furling unit entirely, it became obvious that the gluing process is inaccurate for the purpose.
I will contact the local dealer for advice, but I consider this also relevant production within Hobie co.
Best regards Kaare