mmiller wrote:
Note on freight damage: If you had freight damage due to shipping from the retailer to you... that is normally handled between you and the carrier that delivered the product. "If" the damage was noted on the receiving bill of lading.
That brings to mind a tricky aspect of Hobie's packing.
The amas, of course, came in a cardboard box along with akas and other stuff.
No problem there: both ends of the box were stoven in bigtime - as if somebody had driven the business end of a fork lift into one end of the box, circled around, and did the same thing to the other end:
https://picasaweb.google.com/1081497986 ... 9622459570https://picasaweb.google.com/1081497986 ... 7491248322That was my cue to note "Damage" on the bill of lading, take pix of the box in the truck, and so-forth.
That might have saved the day for me - even though, ironically, there was zero damage to the amas or akas (except for a few smudges on each ama) because, by the time I discovered the real damage, the bill of lading was long gone.
The tricky aspect is that Hobie does not ship the main hull in a box - just swathed in bubble wrap and plastic sheeting.
The bubble wrap transmits hits to the hull, but bounces back - so the hull can be abused with little or no visual evidence of said abuse. ..... i.e. No torn cardboard.
I inspected the packed main hull rather closely after seeing the damage to the ama box and it really looked almost perfect save a couple of tears in the outer plastic wrap - which I think most people would call unreasonable grounds for refusing a shipment based on "damage"
https://picasaweb.google.com/1081497986 ... 8517626514https://picasaweb.google.com/1081497986 ... 5134385042But it was the main hull that seemed to have taken the most heinous hits....... I don't know what kind of blow it takes to deform an Xbar, but whatever the Xbars are made out of seems to be pretty tough stuff.......
Also, the deformation was subtle. Not totally caved in, just enough out-of-round that the aka could not be inserted......
Actually, I did no even notice it until the next day when I tried to insert an aka and, even then, I had to study it for awhile:
https://picasaweb.google.com/1081497986 ... 2377601778, although once that soft plastic collar was removed it was pretty obvious even to me:
https://picasaweb.google.com/1081497986 ... 1084602578.
There was also a gash-type deformation on the near the stern of the main hull's bottom...... Again, I can't imagine what kind of force or how sharp an instrument was needed to inflict that - and it was nowhere near the tears in the plastic:
https://picasaweb.google.com/1081497986 ... 8535284418The Bottom Line:
Thank goodness for the guy who had it in for the ama box ! ..... I should send him a Thank-You card or something........ -)
The way Hobie packs the main hull, it is not realistic to expect a recipient to determine whether-or-not damage has been inflicted by visual inspection of the package.
For Potential Buyers Reading This Thread:
I would reiterate the excellent advice of Those Who Know: "Buy local if possible".
I chose to disregard that advice for reasons of my own - and I went into this with my eyes wide open.
But I am coming out of it with further assurance that advice
is well-founded..... -)
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