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Tech
 Post subject: Warranty question
PostPosted: Thu Apr 06, 2017 6:47 pm 
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Joined: Mon Nov 02, 2015 9:59 am
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Would drill a few holes to install motor mount void warranty?

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pro10is
 Post subject: Re: Warranty question
PostPosted: Fri Apr 07, 2017 6:28 am 
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People drill holes in boat hulls all the time to install a myriad of accessories. So it would be highly unlikely to void any warranty unless the holes somehow adversely affected the hull or hull support integrity or watertightness, which is also unlikely if done properly and carefully.

However, installing the motor itself might affect the warranty if the motor's power exceeded the maximum recommended by the manufacturer, or the motor type was not recommended or approved by the manufacturer. That said, I haven't heard of any specific cases where Hobie voided a warranty because of a motor installation. That would most likely depend upon what specifically happened to cause a failure which required a warranty claim.
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mmiller
 Post subject: Re: Warranty question
PostPosted: Fri Apr 07, 2017 8:24 am 
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Location: Oceanside, California
We would consider damage caused by the install or use as not possibly covered by the warranty.

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Matt Miller
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Warranty and Technical Support
Hobie Cat USA
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Tech
 Post subject: Re: Warranty question
PostPosted: Fri Apr 07, 2017 9:08 am 
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mmiller wrote:
We would consider damage caused by the install or use as not possibly covered by the warranty.


Can you elaborate on this "damage caused by the install" ?
I plan to drill a few holes for motor mount.
Say the mount is fine. But there is a crack near the drive well, or somewhere else beside those motor mount holes. Will this void warranty?

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mmiller
 Post subject: Re: Warranty question
PostPosted: Fri Apr 07, 2017 9:48 am 
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Location: Oceanside, California
If the plastic cracks at the location... if something fails... due to modifications... it would not be covered. It would not affect the coverage for anything / anywhere else on the boat.

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Matt Miller
Former - Director of Parts and Accessory Sales
Warranty and Technical Support
Hobie Cat USA
(Retired 11/7/2022)
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Tech
 Post subject: Re: Warranty question
PostPosted: Fri Apr 07, 2017 10:00 am 
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Joined: Mon Nov 02, 2015 9:59 am
Posts: 100
Awesome Thanks.

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