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PostPosted: Wed May 31, 2017 12:44 pm 
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Joined: Tue Sep 01, 2015 7:48 am
Posts: 12
Has any ever had problems with the lumbar knob failing? I had a issue on my trip Sunday where my lumbar support gave out on me. It looks like the white plastic cracked. Is this something that is an easy fix or should I just file a warranty claim on the seat?

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PostPosted: Wed May 31, 2017 1:11 pm 
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Joined: Tue May 27, 2003 12:44 pm
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Location: Oceanside, California
You can file a claim if you are still within two years of new.

The part is replaceable.

84507581 BOA LINE ASSEMBLY - VANTAGE (US$ 29.99 / USD 6-2017)

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Matt Miller
Former - Director of Parts and Accessory Sales
Warranty and Technical Support
Hobie Cat USA
(Retired 11/7/2022)


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PostPosted: Wed May 31, 2017 1:23 pm 
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Joined: Tue Sep 01, 2015 7:48 am
Posts: 12
Yes, It is still under warranty. Do i just need to bring my seat into the dealer with my receipt and paper work? Also, do I need to bring it to where I bought it or can any dealer process a warranty claim? I have a dealer 20min from my house vs 70min to the dealer I bought it from.


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PostPosted: Wed May 31, 2017 1:31 pm 
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Joined: Tue May 27, 2003 12:44 pm
Posts: 15090
Location: Oceanside, California
Any dealer can file a warranty, but best to contact the selling dealer as they have your records and have profited from the sale. I would call or email the one of your choice to start the process.

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Matt Miller
Former - Director of Parts and Accessory Sales
Warranty and Technical Support
Hobie Cat USA
(Retired 11/7/2022)


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