Return to Hobie.com
Hobie Forums
It is currently Wed Feb 24, 2021 1:05 pm

All times are UTC - 8 hours [ DST ]




Post new topic Reply to topic  [ 6 posts ] 
Author Message
 Post subject: 360 Drive Bearing Issue
PostPosted: Fri Aug 28, 2020 9:00 am 
Offline
Site Rank - Deck Hand

Joined: Fri Aug 28, 2020 8:56 am
Posts: 1
What is the latest on the issue with the needle bearings falling out of the 360 drive. I heard the well known rattle yesterday, and turned the drive over to see a needle bearing fall to the floor. Does Hobie have a fix for this yet?


Top
 Profile  
 
PostPosted: Tue Sep 01, 2020 4:41 pm 
Online
Site Admin

Joined: Tue May 27, 2003 12:44 pm
Posts: 13981
Location: Oceanside, California
Get a warranty claim in for a replacement drive. Has to do with missing bearings that allowed the flange to get off center and allow bearings to come out. This has been corrected by enlarging the flange and quality control measures during assembly.

_________________
Matt Miller
Director of Parts and Accessory Sales
Warranty and Technical Support
Hobie Cat USA


Top
 Profile  
 
PostPosted: Tue Dec 29, 2020 6:13 am 
Offline
Site Rank - Captain

Joined: Wed Oct 07, 2020 3:36 am
Posts: 26
Location: Alberta, Canada
Matt, I have just received my 2020 PA 12 360 drive. It has not been used, yet. I noticed when I picked up the drive & shake it hard, I can hear what sounds like bearings rattling. Is this normal? Or does it need some lubrication or complete replacement?The hull date stamp is Jan 2020.


Top
 Profile  
 
PostPosted: Thu Dec 31, 2020 5:04 am 
Offline
Site Rank - Captain

Joined: Wed Oct 07, 2020 3:36 am
Posts: 26
Location: Alberta, Canada
Thanks for reaching out to me, Matt! Now that is 1st class service! I will get in touch with my dealer to file a claim.


Top
 Profile  
 
PostPosted: Tue Jan 12, 2021 8:07 pm 
Offline
Site Rank - Deck Hand

Joined: Tue Jan 12, 2021 5:44 pm
Posts: 4
Awe crap, I literally just bought a brand new 2020 a couple weeks ago from a dealer 2 hrs away. I didn’t realize it was mfg Oct 24th 2019, not that it should matter.

Mine has that bearing noise as well. I thought it was normal. Are you saying this is a potential issue? I don’t want to be stuck offshore with a paddle if you know what I mean.

Also, I just want to make sure this warranty is 3 years from the date of consumer purchase, because the only thing I received is an MSO when the dealer purchased it from Hobie, and when I registered it online it didn’t ask for a date of purchase.

Thanks for the help in advance.


Top
 Profile  
 
PostPosted: Sun Jan 31, 2021 2:29 pm 
Offline
Site Rank - Captain

Joined: Wed Oct 07, 2020 3:36 am
Posts: 26
Location: Alberta, Canada
Magrf33, I ended up speaking with Jaques Bernier (Hobie 360 drive / design engineer) who informed me the sound is 'normal' and we need not worry.


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 6 posts ] 

All times are UTC - 8 hours [ DST ]


Who is online

Users browsing this forum: Tefog and 2 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum

Jump to:  
© Hobie Cat Company. All rights reserved.
Powered by phpBB® Forum Software © phpBB Group