bchevalier wrote:
I ordered a tandem kayak hobie island 2015, to my surprise I was told that the delivery is unknown at best end of June ...the strike on the west side does not seem to me the only reason, other companies had the same problems and found solutions
I ordered it in January for use in the spring during my vacation. I have to cancel my vacation and I have already paid € 2,500 to the order.
This is not a commercial behavior and no financial compensation seems proposed.
should we cancel the order?
merci pour vos réponses
Well maybe you feel better for venting, but realistically.
!. There were many changes made to the 2015 models, and given that Hobie also changed the majority of its whole range, it wouild be surprising if every change went without any issues.
2. The Hobie range has proven even more popular than the company predicted, so production could not quite keep up with demand.
3. An unprecedented strike on the waterfront caused significant delays to export orders.
So it looks like you lost your gamble that your new Tandem Island would arrive in time for your vacation.
Why should anyone compensate you for your failed gamble? I would recommend that you take your new TI out twice as many times over spring and summer, and you will quickly forget about this minor delay.