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RiverRunner
 Post subject: Hobie warranty
PostPosted: Sat May 09, 2020 4:41 pm 
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Site Rank - Deck Hand

Joined: Mon Aug 21, 2017 9:16 pm
Posts: 20
My 2018 Outback formed a crack near the area of the rear seat post. Hobie warranty will be sending me a new hull. This is why I buy their products, anyone can build and sell a product, unfortunately not everyone stands behind it. I am posting this because so many folks complain on forums, sometimes me too, and not enough say anything about how the company responds when things go wrong. Thanks Hobie for doing the right thing.
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oldyaker
 Post subject: Re: Hobie warranty
PostPosted: Sun May 10, 2020 9:22 am 
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Site Rank - Admiral

Joined: Sun Jul 31, 2011 9:39 am
Posts: 172
And Matt is a heck of a nice guy too. :)
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mmiller
 Post subject: Re: Hobie warranty
PostPosted: Mon May 11, 2020 10:17 am 
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Site Admin

Joined: Tue May 27, 2003 12:44 pm
Posts: 15090
Location: Oceanside, California
:)

_________________
Matt Miller
Former - Director of Parts and Accessory Sales
Warranty and Technical Support
Hobie Cat USA
(Retired 11/7/2022)
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