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PostPosted: Sun Jul 18, 2010 12:51 pm 
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Site Rank - Deck Hand

Joined: Wed Jun 16, 2010 9:43 am
Posts: 3
Location: Michigan
Hello all,

I've got a 2007 Revolution that I've had for three years. After I was done fishing the other night I noticed some water in the hull which I've never had before. After getting home and inspecting the kayak I found a nice crack right underneath the cam lock knob where the mirage drive locks down.

Image

Image
You can see the crack pretty good in these pictures.

So where does this leave me? Can I still get the hull replaced even though its over 2 years old? I'm going to call the dealer tomorrow and see what they think but I was hoping I could get some help here first. I don't abuse the kayak at all and I believe this is a defect in the hull itself. I read that the crack can be patched with a PVC cap and some goop but I'd rather not have to fix it myself if I don't have to. I'm really hoping Hobie will take care of this because as of now I can't use the kayak because it slowly takes on water and I don't think I can go out for too long.

What should I do guys?! I freaking love this thing and I don't think the crack is permanently fixable since it's on a spot that is under a lot of pressure. Thanks.


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PostPosted: Mon Jul 19, 2010 3:46 pm 
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Joined: Tue May 27, 2003 12:44 pm
Posts: 15089
Location: Oceanside, California
Contact your dealer. They can file a warranty claim... we may be able to help.

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Matt Miller
Former - Director of Parts and Accessory Sales
Warranty and Technical Support
Hobie Cat USA
(Retired 11/7/2022)


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PostPosted: Mon Jul 19, 2010 4:04 pm 
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Site Rank - Deck Hand

Joined: Wed Jun 16, 2010 9:43 am
Posts: 3
Location: Michigan
I called the local dealer this morning and they filed a claim for me. As of now I'm waiting to hear back from Hobie to see what they can do for me.


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PostPosted: Mon Jul 19, 2010 6:57 pm 
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Joined: Tue May 27, 2003 12:44 pm
Posts: 15089
Location: Oceanside, California
They will hear back in the next few days... Warranty guy is out today, Back tomorrow.

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Matt Miller
Former - Director of Parts and Accessory Sales
Warranty and Technical Support
Hobie Cat USA
(Retired 11/7/2022)


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PostPosted: Mon Aug 02, 2010 12:30 pm 
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Site Rank - Deck Hand

Joined: Wed Jun 16, 2010 9:43 am
Posts: 3
Location: Michigan
Update on the kayak.

I just got back from picking up a brand new 2010 hull today. My dealer filed a claim for me on the 19th and the hull was shipped out on the 22nd. Didn't cost me a penny either. You really do have some awesome customer service out there! Now I have to get back out there and catch up on some fishing.


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PostPosted: Mon Aug 02, 2010 4:07 pm 
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Site Rank - Old Salt

Joined: Tue May 18, 2010 2:31 pm
Posts: 3068
Location: Kailua 96734
Bravo Hobie! :wink:

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The Wind Is Your Friend...


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PostPosted: Mon Aug 02, 2010 6:23 pm 
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Site Rank - Admiral

Joined: Sun Sep 21, 2008 5:04 pm
Posts: 227
Location: Wilmington, North Carolina
Wow that was fast I have been a few weeks waiting for a east coast shipment of my replacement AI hull to the dealer. They have been the best about keeping me informed and handling things..... Just having to bail out alot of water when I go out.(drivewell crack)..(I can't Not go out :oops: ) especially when the drive must be used (I try not to use it)
I know Hobie doesn't want to use another carrier and I don't want them too if there is danger of damage.. I can be patient but the summer.... and great days and and.... Sorry It will be here soon.... You all know what I mean..
Good things come to those who wait.

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2010 Hibiscus Adventure Island


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PostPosted: Fri Aug 06, 2010 4:41 pm 
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Site Rank - Captain

Joined: Thu Jul 22, 2010 2:55 pm
Posts: 93
Location: New Gretna, New Jersey
You might push a wad of plumbers putty in the slot and then put the drive in....might save some time on the bailing till the new hull comes in...........http://www.youtube.com/user/spinfisherbob

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Stay Fit, Go Fish, and Have Fun
SpinfisherBob
http://www.youtube.com/user/SpinfisherBob


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