mmiller wrote:
augaug has the answer. It is industry standard to show a stripped down weight. This has been discussed many times before. Nothing new or being hidden.
Nothing being hidden!!!
Your kidding right, that’s exactly the point, it is being hidden. Look what it took to find the real weight, a weight that by the way is more the 30Lbs what it published.
Yes it is being hidden and just because some other manufacturers do it dose not make it right. And yes, only some do it and it’s far from an industry standard and a shameful practice. The fact that there is not even a hint of apologetic tone from a representative of Hobie is just insult to injury.
You basically just said everyone’s doing it and that makes it alright!
mmiller wrote:
This is stated on the product comparison page:
Hobie Website wrote:
1 Hull Weight does not include hatches, handles, seat(s), MirageDrive(s), rudder, or paddle(s)
We go back and forth on how that should be represented to consumers. We show "hull" weight in most current literature. That is a stripped down weight without the items most other companies add to their product as accessories. We offer hatches and hardware standard, so the comparison is muddled. You will see some of the products (Islands and Pro Angler) showing hull weight and rigged weight. That to me makes sense.
Seriously, that's not even close, the weight of 70 Lbs has to be with out any hardware or rudder or rigging or pad eyes or bungee, this is the weight out of the mold, a useless number.
What good is this weight to anyone since I cant even buy a Hobie Kayak stripped down, it comes fully rigged rather I like it or not and the weight should reflect this. The published weight IMPLIES that this is the delivered weight.
What ever happened to the customer is always right, even being caught in an out right lie Hobie cant admit it, instead only excuses as to why this deception is justified. Deception is deception; you can’t color it anything else. If need be I will right letters to Hobie and see if someone at the top cares about this deception that has cost me personally, even if Hobie’s reps don’t care.
Again I’m a fan of the product, you have nothing to gain by implying that I have no right as a paying customer that wasted money on a lift system that won’t safely hold my boat because of the published specifications being purposely deceptive. I have every right to publicly call you on this.
Now go ahead an ban me from this site and burn your bridges here, some one who has spent over $4000.00 on Hobie products and was seriously thinking about a Tandem Island…..Fuel my fire to write letters to Hobie and stir up a huge mess that you will have to answer to at some point. I’ll send a copy of these correspondents to the president if I have to.
Go ahead, make an enemy out of a big fan.
