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PostPosted: Fri Feb 27, 2015 12:12 am 
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Joined: Thu Feb 26, 2015 11:56 pm
Posts: 1
Hi Everyone,
The pin at the bottom of the sail cup of one of our AIs rusted off and broke. Our Hobie dealer says that Hobie will only sell the entire mast cup of which the sail cup pin is just a small piece of. ($15 of the $70). This happened last year year with the same piece from our other AI and its a stainless steel piece. Why are these stainless steel pieces breaking. Is anyone else having this problem? And why is Hobie making us buy the entire sail cup when the pin piece is just a small portion of it and easily screws to the sail cup with just 4 screws?


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PostPosted: Fri Feb 27, 2015 9:19 am 
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Joined: Tue May 27, 2003 12:44 pm
Posts: 15089
Location: Oceanside, California
We only get the fully assembled receiver. The plastic is a small fraction of the cost.

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Matt Miller
Former - Director of Parts and Accessory Sales
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Hobie Cat USA
(Retired 11/7/2022)


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PostPosted: Fri Feb 27, 2015 6:07 pm 
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Joined: Thu Aug 16, 2007 2:25 pm
Posts: 2866
Location: Central Coast NSW Australia
gr,
Is this the problem? :
Image
If so more info here
viewtopic.php?f=75&p=246152#p246152
It shouldn't rust. Are you sure it's not fatigue?
I'm with Yakaholic who suggested it might be time for this to become available as a separate part.
Aside from the cost there is a lot more work in replacing the whole assembly.


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PostPosted: Fri Feb 27, 2015 9:36 pm 
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Joined: Fri Jan 05, 2007 9:21 pm
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Location: Central Florida
I also add my vote to suggest it's time for this to become available as a separate part. The girls have now broken 2, one on each of their AI's that are only sailed in mild wind and waves. Should this part be breaking?

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Image
Hobie Island Sailing since 2006


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PostPosted: Sat Feb 28, 2015 3:18 am 
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Joined: Tue Jun 19, 2007 6:14 pm
Posts: 3323
Location: South Florida
I have 2 AIs 4-yrs + old and probably on the same path. Yes, I find it hard to imagine that Hobie cannot make this part available.

Keith

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2015 AI 2, 2014 Tandem

"Any intelligent fool can make things bigger and more complex ... It takes a touch of genius and a lot of courage to move in the opposite direction." A. Einstein

"Less is more" Anon


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PostPosted: Sat Feb 28, 2015 1:41 pm 
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Location: Oceanside, California
Quote:
Should this part be breaking?


I'll get the part set up to purchase by itself. Takes awhile to get through the system... Months.

This part sits in water unless the hull is dried or drained. May have something to do with it. Rust can be the accumulation of salt and silt with metallic in it.

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Matt Miller
Former - Director of Parts and Accessory Sales
Warranty and Technical Support
Hobie Cat USA
(Retired 11/7/2022)


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PostPosted: Sat Feb 28, 2015 2:31 pm 
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Joined: Tue Jun 19, 2007 6:14 pm
Posts: 3323
Location: South Florida
mmiller wrote:
Quote:
Should this part be breaking?


This part sits in water unless the hull is dried or drained. May have something to do with it. Rust can be the accumulation of salt and silt with metallic in it.

I drain the cup and wash with fresh water, and then it dries--I hope.

Keith

_________________
2015 AI 2, 2014 Tandem

"Any intelligent fool can make things bigger and more complex ... It takes a touch of genius and a lot of courage to move in the opposite direction." A. Einstein

"Less is more" Anon


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PostPosted: Sat Feb 28, 2015 7:14 pm 
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Joined: Thu Aug 16, 2007 2:25 pm
Posts: 2866
Location: Central Coast NSW Australia
Thanks for making this available as a separate part Matt. 8)

Yes water can sit there for a while. I use a kayak pump to drain it but some water always remains.
I was worried that the screws holding the base plate in would be corroded and difficult to undo, but they came out easily.


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PostPosted: Sun Mar 01, 2015 7:21 am 
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Joined: Sun Apr 20, 2008 6:18 am
Posts: 3062
Location: Sarasota,Key West FL
If the metal was sound (no fractures), it couldn't possibly rust and break from the inside (as seen in all the pics), I'm suggesting the metal was fractured and fatigued during manufacture (i'm a metals guy).
I suggest reviewing the manufacture process, to get these failures out of your system, then you shouldn't need to sell them separately since they will never again fail.
just trying to help here
Bob


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PostPosted: Fri Mar 13, 2015 5:15 pm 
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Joined: Wed Feb 22, 2012 5:27 am
Posts: 70
Location: Perth, Western Australia
I'm surprised to hear of these rusting and breaking. Is this part not made from 316 stainless?


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