Matt,
Thank you so much for the quick response.
Reference:
"We would not cut into the bottom of a kayak to make a repair and rarely do we do repairs for a dealer at the factory, so a bit odd. I would have to ask warranty staff on Monday."
Matt,
Our TI is currently at the Irvine Dealership (Southwind Kayak) for repairs on leak #2. If you were to call and speak with the owners Mike or Kae (Southwind Kayak), I'm sure they would be happy to send you a picture(s) of the hole (made during the repair at the factory that was patched and resealed on the bottom of our brand new 2015 TI. They told me Hobie made this hole to repair leak #1. You can obviously see it and feel it. So for some reason there is an exception to "We would not cut into the bottom of a kayak".....I would sure love to know why our new 2015 TI was an exception and specifically what repair work was done. The factory had our new 2015 TI for approximately 10 days during this process. I believe that the repair fixed the leak....I was getting 2-3 gallons prior to this repair. We were not happy when we were given the news and shown that a hole was made in the bottom of our new 2015 TI to repair a serious leak. Seems there would be no need to cut a hole in the bottom of the kayak just to replace the receiver? We think about that hole/patch job every time we are on the water.
Reference Leak #2
Matt, This is the YouTube link that gives you a great perspective on how much water was coming over our bow. I did end up reefing the sail approximately 50%, didn’t seem to help much… so much water had already entered the hull.
Youtube link:
https://www.youtube.com/watch?v=IQB_L77y-SYThank you,
Respectfully,
Luis