Jbernier wrote:
Are you locking the front of the seat correctly onto the adjuster bar? Something is wrong with the setup in that photo if in fact you do have the front adjuster in a high position. Having it low changes the geometry - see our quick start or Vantage chair instruction video that explains and shows how to install (and check that it's correct - pull up it shouldn't lift off the bar it should be locked on)
I believe that I am doing it correctly, but I guess I'm a little biased. Following the the steps shown in the video, I put the seat in with the back of the chair resting where it would naturally in the lowest position, and the front of the chair on the bar. I then take my hand and put it on the seat edge directly above the middle of the bar. I apply downward (and slightly aft) pressure while I lift the seat back with my other hand. I feel for a "click", and then lower the seat back to its original position. Typically when I then lift up to test the connection with the bar, the port side is connected, but the starboard side is not. If I then apply pressure directly to the seat over where it should connect with the bar on the starboard sign, I can typically get it to click in, but not always. I will see if I can have someone record a video of me installing the seat so that you guys can tell me if there is something that I might be doing incorrectly.