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mmiller
PostPosted: Wed Nov 28, 2018 10:17 am 
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Announced to dealers today. We added a lid gasket to all 2019 Outback production.

Image

Quote:
For 2019 Outbacks built prior to this production change, we created a kit:

72020119 2019 Hobie Outback Front Hatch Gasket Kit. This is at NO Cost.

The kit will include instructions on how to install the gasket. We also have an instructional video that covers the installation. This video will also be accessible on the Outback product support page on Hobie.com on Friday.

Thank you for your patience and understanding as we worked to solve this issue.

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Matt Miller
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Hobie Cat USA
(Retired 11/7/2022)
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pdxfisher
PostPosted: Wed Nov 28, 2018 11:49 am 
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Location: Portland, OR
That is fantastic! Thanks for letting us know.

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A ship in harbor is safe -- but that is not what ships are built for.
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rogerdodger
PostPosted: Thu Nov 29, 2018 4:26 pm 
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Location: Oregon Coast
excellent.

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2016 i11s 'Go Cougs!'
2012 Oasis and 2012 PA12 (moved on but not forgotten...)
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Whisk
PostPosted: Fri Nov 30, 2018 12:26 am 
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How do we get the gasket? Through our dealer or hobie directly?
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mmiller
PostPosted: Fri Nov 30, 2018 9:46 am 
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Through your dealer. We can ship direct to you, but they need to order.

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Matt Miller
Former - Director of Parts and Accessory Sales
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Hobie Cat USA
(Retired 11/7/2022)
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GetBent
PostPosted: Sat Dec 08, 2018 2:14 pm 
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Location: S. Texas
How long is it taking for y’all to ship to dealer? My kayak is ready to go but I was going to wait and have them install the kit before I go get it.

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mmiller
PostPosted: Mon Dec 10, 2018 10:12 am 
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It is taking awhile to fulfil. We are waiting for more materials. There is a high demand on this kit.

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Matt Miller
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Hobie Cat USA
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Zen Little
PostPosted: Mon Dec 10, 2018 11:51 am 
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It seems this would work on other models as well, cut to length... yes/no?
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msfitnetz
PostPosted: Mon Dec 10, 2018 1:57 pm 
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WooHoo!

Thanks Hobie
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mmiller
PostPosted: Mon Dec 10, 2018 3:29 pm 
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Quote:
It seems this would work on other models as well, cut to length... yes/no?


We are working on a universal kit with the necessary templates for Revos and older Outbacks... maybe more models.

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Matt Miller
Former - Director of Parts and Accessory Sales
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Hobie Cat USA
(Retired 11/7/2022)
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pdxfisher
PostPosted: Tue Dec 11, 2018 10:37 am 
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Do new orders of the Outback either ship with the gasket already installed or at least with a kit? Or are the gaskets going to always be considered an "extra" that needs to be ordered by the dealer separate from the kayak? Just curious since I am getting very close to pulling the trigger and just wanted to set my expectations appropriately.

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Fish tremble when they hear my name :)

A ship in harbor is safe -- but that is not what ships are built for.
--John A. Shedd, Salt from My Attic, 1928
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mmiller
PostPosted: Tue Dec 11, 2018 11:08 am 
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mmiller wrote:
Announced to dealers today. We added a lid gasket to all 2019 Outback production.


Included / installed on all 2019 Outbacks as of that date. Available as a free retrofit for boats built prior.

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Matt Miller
Former - Director of Parts and Accessory Sales
Warranty and Technical Support
Hobie Cat USA
(Retired 11/7/2022)
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pdxfisher
PostPosted: Tue Dec 11, 2018 12:08 pm 
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Location: Portland, OR
Thanks! I appreciate that your prompt response.

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Fish tremble when they hear my name :)

A ship in harbor is safe -- but that is not what ships are built for.
--John A. Shedd, Salt from My Attic, 1928
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rogerdodger
PostPosted: Tue Dec 11, 2018 3:20 pm 
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Location: Oregon Coast
my dealer (an hour away) sent the kit to me and it arrived last Friday (Dec. 7). I watched the video, installed the gasket, am getting a good seal all the way around the lid now, all good. cheers, roger

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2019 Outback360 'Fish Retriever'
2016 i11s 'Go Cougs!'
2012 Oasis and 2012 PA12 (moved on but not forgotten...)
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mmiller
PostPosted: Tue Dec 11, 2018 5:24 pm 
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rogerdodger wrote:
getting a good seal all the way around the lid now, all good


Awesome!

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Matt Miller
Former - Director of Parts and Accessory Sales
Warranty and Technical Support
Hobie Cat USA
(Retired 11/7/2022)
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