About four weeks ago, my '06 Mirage drive failed. The right pedal adjustment pin chewed up the drum holes (see pic #1):
Hobie promptly rebuilt the drive, including new crank arms. The first trip on the water, the right crank arm cracked (see pic #2):
Again, Hobie promptly rebuilt the drive, including new drums This time it lasted until the second trip before the right drum failed again. (see pic #3):
I have to wonder if the quality control department went on vacation. I have a pair of six year old drives that run Turbofins and have yet to fail. The drums and crank arms are not a new technology, and there is really no excuse for this kind of failure rate!
I take excellent care of my equipment, so this is not a matter of neglect. I also use Hobie's products without restraint, but am hardly a hard user; many Hobie customers have vastly superior strength and endurance with which to punish equipment!
In an ocean environment or any other body of water, failed equipment can be very costly in terms of property and life. When unexpected winds, storms, currents, unseen hazards and inattentive boaters place strenuous demands on equipment, it should not fail to serve! As a result, "marine grade" equipment should be built to standards of reliability that they can be trusted and depended upon, period. Weight savings and cost savings should not compromise this standard!
This is not a new issue.
Rynkster, for one, has been reporting on drive reliability issues for well over a year now:
http://www.hobiecat.com/community/viewt ... c&start=15
Whether Hobie needs to insure their vendors are meeting assigned specifications or whether they need to revise these specifications, there should be a margin of error that precludes this kind of failure rate.
Most importantly, while Hobie is looking for solutions, they should not continue to produce and sell unreliable equipment. Hobie's warranty is second to none, but cannot substitute for dependability when you need it!