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PostPosted: Tue Mar 16, 2010 8:34 am 
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Joined: Tue Jul 07, 2009 4:10 pm
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If I buy a used Hobie Mirage, is the warranty for the hull transferable?


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PostPosted: Tue Mar 16, 2010 9:05 am 
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Location: Oceanside, California
Yes.

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Matt Miller
Former - Director of Parts and Accessory Sales
Warranty and Technical Support
Hobie Cat USA
(Retired 11/7/2022)


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PostPosted: Sat Apr 17, 2010 1:31 pm 
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What if it was bought from someone who won it in a raffle? (no sales receipt, 2010 model)


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PostPosted: Sun Apr 18, 2010 8:33 am 
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We would still cover by using the serial number for the period of coverage reference. 2 years from the date of manufacture without question.

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Matt Miller
Former - Director of Parts and Accessory Sales
Warranty and Technical Support
Hobie Cat USA
(Retired 11/7/2022)


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PostPosted: Sun Apr 18, 2010 3:49 pm 
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Joined: Thu Aug 16, 2007 2:25 pm
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Location: Central Coast NSW Australia
Matt,
What is the warranty on a replacement hull?
Does it end at the time the hull that was replaced warranty expires?
Eg- An 08 hull was replaced under warranty with an 09 hull. Does the hull warranty expire in 10 or 11?
I've also read about pro-rata after warranty expired. How does this work?


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PostPosted: Mon Apr 19, 2010 4:25 pm 
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Replacement hulls do not carry a specific new warranty. That is from the original purchase.

Pro-rated warranty is a way of making adjustments outside the normal warranty. We do consider this when a "known" issue occurs beyond the 2 year period... its a good faith measure.

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Matt Miller
Former - Director of Parts and Accessory Sales
Warranty and Technical Support
Hobie Cat USA
(Retired 11/7/2022)


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PostPosted: Mon Apr 19, 2010 5:00 pm 
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Location: Central Coast NSW Australia
Thanks for that Matt! 8)


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